Service Advisor

Brief Description

Chapman Ford of Egg Harbor NJ is conducting immediate interviews for experienced service advisors. We are looking for additional team members to join our fast-paced, high-energy service department. If you consider yourself good at what you do and have a desire to earn what you deserve, this is a great opportunity.

Benefits

• Health insurance with choice of medical plans starting at $84.50/month
• Dental and vision insurance
• Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance
• 401(k) retirement investment plan with company match
• Accrued paid time off
• Employee Vehicle Purchase Program
• Parts and service discounts
• Professional work environment, with job training and advancement opportunities

Requirements

• Meet and greet customers promptly, in a professional and courteous manner.
• Inspect vehicle and refer to service history to accurately identify customers' service needs.
• Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
• Provide accurate cost and time of completion estimates to customers.
• Check on progress of jobs and give accurate updates to customers throughout the day.
• Administer new and used vehicle warranty repairs in accordance with manufacturer guidelines.
• Inspect completed vehicle and review completed invoice prior to customer pick-up.
• Perform follow-up communications to insure we achieve maximum customer satisfaction.
• Demonstrate behaviors consistent with the company's values in all interactions with customers, co-workers, and vendors.

Summary

This is a great opportunity for a motivated and professional service advisor. We offer a highly competitive benefit package and above-average earnings potential. If you want a career rather than a job, you need to talk to us today.