Service Advisor

About the role

Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.

Responsibilities

• Determine specialized product needs and services by working directly with customers
• Suggest add-on sales to increase average transactions
• Provide price estimates for designated installations prior to scheduling appointments
• Keep customers apprised of work progress

Requirements

• A minimum of one year of service experience is preferred
• Previous RV product or camping lifestyle
• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow up skills are required
• Ability to follow department procedures and policies
• Valid driver's license preferred
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices
• Prolonged periods of standing, stooping, crawling, and bending

Pay

A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. This is a commission-based role with uncapped commissions.

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On‑the‑job training opportunities
• Full‑time associates: comprehensive benefit package including medical, dental, vision and more
• Part‑time associates: access to dental & vision coverage
• For more information visit: www.mycampingworldbenefits.com