Service Advisor
About the role
The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and technicians ensuring clear communication, accurate service recommendations, and efficient workflow. We are looking for a sales-minded professional who can confidently guide customers through their service needs, identify additional opportunities, and handle challenging situations with professionalism and care. This is a salary + commission-based role, offering strong earning potential for individuals who thrive in a performance-driven environment.
Blue Compass RV, based out of Fort Lauderdale, is the fastest-growing RV company with over 100+ dealerships nationwide. We staff each dealership with the best people in the business and are known for the great care we take with both our customers and associates. You are not just an employee — you are family. We invest in our team through training, development, and clear career growth opportunities.
Responsibilities
- Serve as the primary point of contact for customers from service check-in through completion
- Build relationships with customers and identify service needs with a sales-driven approach
- Provide accurate estimates for repairs and installations prior to scheduling
- Communicate clearly with technicians to ensure accurate diagnostics and timely completion
- Keep customers informed of repair progress and