Service Administrator I

About the Role

The Service Administrator maintains customer accounts, work orders, and service job documentation while ensuring accurate job categorization. The role collaborates with the Marketing Team to coordinate company-branded apparel for field employees.

Responsibilities

• Track purchase orders and packing slips
• Follow up on open work orders and repairs
• Manage job-related labor and material costs
• Establish warranty processes as needed

Requirements

• Associate degree in business, accounting, or related field (required)
• Bachelor’s Degree (preferred)
• At least 2 years of related experience
• Basic knowledge of HVAC/building controls/construction industry
• Strong computer skills, including Microsoft Office Suite
• ServiceTrade experience (preferred)
• Ability to adapt and be flexible in a changing environment
• Can multi-task, work under pressure, and meet deadlines
• Must be able to handle a large volume of work in a fast-paced, time-sensitive environment
• Knowledgeable of general financial accounting and cost accounting
• Highly proficient with accounting software
• Strong analytical and problem-solving skills
• Highly detail-oriented

Benefits

• Paid time off
• 401(k) with employer match
• Medical coverage
• Wellness programs
• Career development opportunities
• Competitive pay
• Positive work environment

Stark Tech specializes in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions.

Pay

Expected pay range: $19.11–$26.28 per hour, depending on experience, qualifications, and geographic location. Individual compensation is determined based on experience, education, certifications, skills, internal equity, and market conditions.