Service Administrator
Indel Power Group · Fredericksburg, VA · 4 mo ago
OTHR$50k/yrFull-time
Key Responsibilities
- Provide administrative assistance to support the service team
- Support the complete repair process including opening repair orders, coordinating with the technicians, communicating repair cost & time estimates to customers, and repair order billing
- Promptly address and resolve customer concerns and service follow-up issues
- Excellent customer service skills
- Maintain open communication with technicians, management team and customers regarding job status
Qualifications
- Organized with the ability to multi-task
- Good customer and communication skills
Benefits
- Competitive compensation package
- DOE Monthly performance incentives
- Rewarding work environment
- Opportunities for relocation & advancement
- Long established, family-owned business
- Excellent medical, dental, & vision coverage
- Short-term/long-term disability and employee life insurance
- 401k, with matching
- Employee Assistance Program (EAP)
- Paid Annual Leave
- Paid Holidays