Service Administrative Assistant II

Responsibilities

• Open work orders for customers
• Update the aged WIP (Work in Progress)
• Upload technician notes
• Prepare work orders of $5k to $10k for closing
• Prepare work orders for invoicing
• Collect pre-payments, final payments, and send for credit approval
• Issue POs to vendors
• Communicate with customers and provide excellent customer service for internal and external customers
• Reconcile P-cards for business needs
• Coordinate and arrange meetings/travel; prepare agendas; record and transcribe minutes of meetings; conduct research and compile reports as needed
• Order and maintain supplies; arrange for equipment maintenance
• Additional duties as assigned by supervisor

Requirements

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Knowledge of MS Office Suite software

Benefits

• Comprehensive benefits package including health, dental, vision, and life insurance

Work Environment

The employee is regularly required to sit, talk, or hear and occasionally required to stand and walk. The noise level in the work environment is usually quiet. Required travel up to 10%.