Jobs · Management · Tennessee

Service Account Manager - Memphis, TN

Trane Technologies · Memphis, TN · 2 wk ago
ManagementFull-time

About the role

Join us in boldly challenging what's possible for a sustainable world. As a Services Account Manager, you will play a crucial role in delivering on our business strategy by developing long-term customer relationships and providing total solutions for energy-efficient buildings.

Responsibilities

  • Effectively target and identify opportunities.
  • Facilitate discovery and qualify opportunities early in the buying and selling process.
  • Take a consultative selling approach to pursue new business and grow existing account relationships.
  • Develop the business case, financial proforma, and validate business outcomes.
  • Gather and validate preliminary data, perform facility walkthroughs, construction plans, or other requirements.
  • Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs.
  • Conflict Management: Navigating challenging situations and conversations with customers in a way that builds trust in the relationship and adapts to market changes.
  • Initiative: Seeking out targets for new business leads and opportunities within current clients to grow accounts and increase value.
  • Planning: Scheduling sales calls, managing business activities and capacity to achieve short and long-term sales targets.
  • Prioritization: Prioritizing workload and resources, such as allocating resources to customers based on their point in the sales cycle and managing client timelines.
  • Problem Solving: Solving problems creatively, developing persuasive business cases, and validating business outcomes to create a win-win for customers and the organization.
  • Team Selling: Working with sales teams to understand customer requirements, promoting the sale of company products, and providing sales support.

Requirements

  • 4+ years of demonstrated experience or a bachelor’s degree
  • 3+ years of solution sales experience with a track record of achieving and exceeding sales targets
  • A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings
  • Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships
  • Strong financial and business acumen and self-starter mindset
  • Available for local travel

Qualifications

  • Driver License, Valid and in State with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 1 year

Skills

  • Passion for solving problems
  • Ability to engage multiple stakeholders, influencers, and key decision makers
  • Financial and business acumen
  • Self-starter mindset
  • Local travel availability

Benefits

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!

  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Pay

Annual Base Salary Range: $91,326.66 - $131,739.99

Compensation Type: Salary

Incentive Eligible: Yes

Schedule

The role is Safety Sensitive. Additional drug screening may be required.

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