Service Account Manager - Memphis, TN
Trane Technologies · Memphis, TN · 2 wk ago
ManagementFull-time
About the role
Join us in boldly challenging what's possible for a sustainable world. As a Services Account Manager, you will play a crucial role in delivering on our business strategy by developing long-term customer relationships and providing total solutions for energy-efficient buildings.
Responsibilities
- Effectively target and identify opportunities.
- Facilitate discovery and qualify opportunities early in the buying and selling process.
- Take a consultative selling approach to pursue new business and grow existing account relationships.
- Develop the business case, financial proforma, and validate business outcomes.
- Gather and validate preliminary data, perform facility walkthroughs, construction plans, or other requirements.
- Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs.
- Conflict Management: Navigating challenging situations and conversations with customers in a way that builds trust in the relationship and adapts to market changes.
- Initiative: Seeking out targets for new business leads and opportunities within current clients to grow accounts and increase value.
- Planning: Scheduling sales calls, managing business activities and capacity to achieve short and long-term sales targets.
- Prioritization: Prioritizing workload and resources, such as allocating resources to customers based on their point in the sales cycle and managing client timelines.
- Problem Solving: Solving problems creatively, developing persuasive business cases, and validating business outcomes to create a win-win for customers and the organization.
- Team Selling: Working with sales teams to understand customer requirements, promoting the sale of company products, and providing sales support.
Requirements
- 4+ years of demonstrated experience or a bachelor’s degree
- 3+ years of solution sales experience with a track record of achieving and exceeding sales targets
- A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings
- Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships
- Strong financial and business acumen and self-starter mindset
- Available for local travel
Qualifications
- Driver License, Valid and in State with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 1 year
Skills
- Passion for solving problems
- Ability to engage multiple stakeholders, influencers, and key decision makers
- Financial and business acumen
- Self-starter mindset
- Local travel availability
Benefits
Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Pay
Annual Base Salary Range: $91,326.66 - $131,739.99
Compensation Type: Salary
Incentive Eligible: Yes
Schedule
The role is Safety Sensitive. Additional drug screening may be required.