Servers - Breakfast - Lunch- Dinner Shifts Available
Eden Resort & Suites · Lancaster, PA · 1 mo ago
On-siteManagementPart-time
About the role
As a Resort Outlet Server, you'll have the opportunity to shine in breakfast, lunch, or dinner shifts, playing a pivotal role in crafting unforgettable dining experiences for our guests. Whether part-time or full-time, you'll be part of a supportive team that values creativity, initiative, and a shared commitment to excellence. At Eden Resort, we believe in nurturing every team member's growth in a collaborative environment where each voice is heard and appreciated.
Responsibilities
- Welcome guests with a warm smile and ensure they feel valued from the moment they arrive.
- Take accurate food and beverage orders, offering insightful recommendations to enhance the dining experience.
- Serve meals promptly and efficiently, ensuring each dish meets our high standards of presentation and quality.
- Collaborate with kitchen staff and fellow servers to maintain a seamless flow of service during busy shifts.
- Address guest inquiries and concerns with empathy and professionalism, turning challenges into opportunities for delight.
- Maintain a clean and organized dining area, contributing to a welcoming atmosphere for all guests.
- Stay informed about menu changes and seasonal offerings to provide guests with up-to-date information and suggestions.
Qualifications
- Experience in providing exceptional customer service in a fast-paced hospitality environment.
- Ability to communicate effectively and warmly with guests and team members alike.
- Proven track record of working collaboratively in a team to deliver seamless service.
- Ability to multitask efficiently, managing multiple tables and priorities with ease.
- Experience in handling guest inquiries and resolving issues with professionalism and empathy.
- Knowledge of food and beverage service standards, with a keen eye for detail in presentation.
- Ability to stay informed about menu offerings and confidently make recommendations to guests.
Pay
$2.83 per hour to start + tips
Benefits
- Employee discounts and assistance programs
- Paid time off (full-time positions)
- Comprehensive insurance options (full-time positions)