Jobs · Management · Pennsylvania

Servers - Breakfast - Lunch- Dinner Shifts Available

Eden Resort & Suites · Lancaster, PA · 1 mo ago
On-siteManagementPart-time

About the role

As a Resort Outlet Server, you'll have the opportunity to shine in breakfast, lunch, or dinner shifts, playing a pivotal role in crafting unforgettable dining experiences for our guests. Whether part-time or full-time, you'll be part of a supportive team that values creativity, initiative, and a shared commitment to excellence. At Eden Resort, we believe in nurturing every team member's growth in a collaborative environment where each voice is heard and appreciated.

Responsibilities

  • Welcome guests with a warm smile and ensure they feel valued from the moment they arrive.
  • Take accurate food and beverage orders, offering insightful recommendations to enhance the dining experience.
  • Serve meals promptly and efficiently, ensuring each dish meets our high standards of presentation and quality.
  • Collaborate with kitchen staff and fellow servers to maintain a seamless flow of service during busy shifts.
  • Address guest inquiries and concerns with empathy and professionalism, turning challenges into opportunities for delight.
  • Maintain a clean and organized dining area, contributing to a welcoming atmosphere for all guests.
  • Stay informed about menu changes and seasonal offerings to provide guests with up-to-date information and suggestions.

Qualifications

  • Experience in providing exceptional customer service in a fast-paced hospitality environment.
  • Ability to communicate effectively and warmly with guests and team members alike.
  • Proven track record of working collaboratively in a team to deliver seamless service.
  • Ability to multitask efficiently, managing multiple tables and priorities with ease.
  • Experience in handling guest inquiries and resolving issues with professionalism and empathy.
  • Knowledge of food and beverage service standards, with a keen eye for detail in presentation.
  • Ability to stay informed about menu offerings and confidently make recommendations to guests.

Pay

$2.83 per hour to start + tips

Benefits

  • Employee discounts and assistance programs
  • Paid time off (full-time positions)
  • Comprehensive insurance options (full-time positions)

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