Server, Yoshoku - Waldorf Astoria New York

The Waldorf Astoria New York, after a transformative restoration, is seeking a Server - Yoshoku to unveil a new era of luxury that embodies the spirit of New York City. This iconic hotel offers guests an exceptional environment and personalized True Waldorf Service, featuring 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. Yoshoku, the hotel’s Japanese dining venue accessible through the Park Avenue entrance, reinterprets traditional Japanese culinary practices through a contemporary lens, with an à la carte menu and a refined Wagashi tea service in the afternoon.

This is a Local 6 Union position requiring complete open availability. Schedule restrictions cannot be accommodated, and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs, which may result in minimal hours until seniority is established. Schedules may vary weekly.

Responsibilities

• Delight guests with an upbeat and friendly attitude, proactively enhancing their meal experience.
• Master the menu, including all items, promotions, and specials, to confidently assist guests and answer questions.
• Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly with attention to detail.
• Manage the food service station, ensuring it is fully stocked, clean, and organized.
• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations to uphold guest and team member well-being.

Requirements

• At least 2 years of serving experience in a fine dining luxury environment.
• Knowledge of Japanese cuisine.
• Experience working in a Michelin and/or Forbes rated environment.

About Us

At Hilton, we create unforgettable experiences for guests, meaningful opportunities for team members, and a positive impact in our communities. Our core values—Hospitality, Integrity, Leadership, Teamwork, Ownership, and Urgency—guide our culture and success. As a global leader in hospitality, Hilton has welcomed over 3 billion guests while maintaining our founding vision of filling the earth with the light and warmth of hospitality. Our award-winning workplace culture has earned recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

Benefits

• Travel perks: Deeply discounted rates (as low as $40/night) for up to 110 nights per year at Hilton properties worldwide through the Go Hilton program.
• Employee stock purchase program (ESPP): Invest in Hilton shares at a 15% discount to build financial security.
• Paid parental leave: Eligible team members, including partners and adoptive parents, receive paid leave.
• Caregiving support: Access to a dedicated caregiving concierge for navigating personal and family care needs.
• Crisis concierge: Compassionate support during times of loss, offering both practical and emotional assistance.
• Mental health resources: Free counseling and support through a best-in-class Employee Assistance Program (EAP).
• Paid time off (PTO): Generous time off to recharge and prioritize personal well-being.
• Health & welfare benefits: Comprehensive plans covering medical, dental, vision, and more.
• Retirement plans: Financial security programs to help save for the future.

Benefits availability may vary by location and employment terms.