Server, Peacock Alley - Waldorf Astoria New York

About the Role

The Waldorf Astoria New York, after a transformative restoration, is seeking a Server for Peacock Alley to unveil a new era of luxury that embodies the spirit of New York City. This role is part of the Local 6 Union, requiring complete open availability with no schedule restrictions. Full-time hours are not guaranteed, and hours are based on seniority and business needs, which may initially be minimal.

At Waldorf Astoria, we create unforgettable experiences for guests, meaningful opportunities for team members, and a positive impact in our community. With 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership, we deliver exceptional environments and personalized attention.

Responsibilities

• Delight guests with an upbeat and friendly attitude, proactively enhancing their meal experience.
• Master the menu, including all items, promotions, and specials, to confidently assist guests and answer questions.
• Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly with attention to detail.
• Manage the food service station, ensuring it is fully stocked, clean, and organized.
• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations to uphold the highest standards of guest and team member well-being.

Requirements

• At least 3-5 years of server experience in an upscale dining environment.
• Experience in a luxurious cocktail environment and strong beverage knowledge.
• Experience in a Forbes 5-star setting is strongly preferred.
• Complete open availability with no schedule restrictions.
• Comfort with a variable weekly schedule and hours based on business needs.

About Us

At Hilton, our core values guide what it takes to succeed: a passion for hospitality, integrity, leadership, teamwork, ownership, and urgency. As a global leader in hospitality, we’ve welcomed over 3 billion guests while staying true to our vision of filling the earth with the light and warmth of hospitality.

Our award-winning culture has earned recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With a suite of world-class brands, we’re setting new standards for the future of travel, offering careers that extend beyond just a job.

Benefits

• Travel Perks: Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program.
• Employee Stock Purchase Program (ESPP): Invest in Hilton shares at a 15% discount.
• Paid Parental Leave: Eligible team members, including partners and adoptive parents, receive paid leave.
• Caregiving Support: Access dedicated caregiving concierge services for yourself and loved ones.
• Crisis Concierge: Compassionate support during times of loss, offering practical and emotional care.
• Mental Health Resources: Free counseling and support through a best-in-class Employee Assistance Program (EAP).
• Paid Time Off (PTO): Generous PTO to recharge and focus on what matters most.
• Health & Welfare Benefits: Comprehensive plans covering checkups, dental, vision, and more.
• Retirement Plans: Financial security for your future with savings options.

Benefits availability may vary by location and employment terms.