Server (Temporary Coverage / Food & Beverage)

About the role

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What This Role Is All About: Deliver exceptional food and beverage service to guests in the restaurant, lounge, in-room dining, and banquets in accordance with hotel standards. Responsible for taking orders, serving food and drinks, busser, handling payments, and maintaining cleanliness and organization throughout service areas. Support setup, breakdown, and restocking duties to ensure smooth daily operations.

What You’ll Be Doing: Standard Specifications: Requirements are representative of minimum levels of knowledge, skill/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

Responsibilities

• Greet and serve guests promptly and courteously.
• Take food and beverage orders, upsell menu items, and input orders into POS system.
• Deliver orders accurately to tables or guest rooms.
• Maintain knowledge of menus, beverages, allergens, wine pairings, and specials.
• Ensure tables are properly set, maintained, and cleared between courses and after service.
• Assist in restaurant setup, side work, and closing duties.
• Support bussing, food running, and in-room dining as needed.
• Adhere to state liquor laws and hotel service standards.
• Handle guest inquiries and complaints professionally.
• Maintain cleanliness and organization of service areas, trays, and equipment.

Qualifications

• Minimum 21 years of age (to serve alcohol).
• 2 years’ experience in fine dining or upscale service environment.
• Strong communication and guest service skills.
• Ability to lift 25 lbs. and stand for extended periods.
• Proficient in basic math and POS systems.
• Team‑oriented, with attention to detail and a strong work ethic.

Pay

Hourly compensation of $17.00 - $18.00. Base pay offered may vary depending on various factors, including but not limited to job‑related knowledge, skills, and specific/overall experience.

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company‑Paid Life Insurance
• Company‑Paid