Server Stories Part-Time Days $11.41 - $15/hr + Tips!

Essential Duties Of The Position

• prompt, efficient and courteous service of food and beverages to restaurant Guests in accordance with Venue standards.
• performing necessary tasks to service Guests, including taking and filling all drink orders and assisting in maintaining dining area in a clean and neat manner.
• adhering to established cash handling control policies and procedures of Grand Casinos.
• cleaning all tables, resetting them for new seating; ensuring tables are set in accordance with Venue standards.
• knowing venue menus and offerings and applying that knowledge with suggestive selling techniques to enhance Guest dining experience.
• restocking stations with glassware, silverware, beverages, napkins and any other items needed for service.
• encouraging mutual respect, dignity and integrity with all Associates, by setting positive examples at all times.
• answering any guest questions and directing concerns to appropriate management.
• addressing any Guest challenges to resolve them quickly and courteously in accordance with department standards.
• participating as a team member with Grand Casino associates in producing a smoothly and efficiently run operation that meets the highest standards of guest service.
• assisting other personnel with maintenance (side work, opening/closing duties) as necessary.
• maintaining a clean and sanitary area at all times in full accordance with established health regulations.
• knowledge of the Dram Shop Act and Servers responsibilities and rights under it.
• knowledge of all Gaming and beverage regulations.
• participating as a team member with Utilities, Bartenders, and Supervisors and any pertinent Grand Casino Associates to ensure efficient operational standard.
• flexible to learn and execute in multiple food or beverage outlets.

EDUCATION And/or EXPERIENCE

• Previous Bartending and or serving experience of one year.
• Alcohol Awareness Training (Certification within 2 months required).

Competencies

• Trustworthy and collaborative relationships with others.
• Organized and flexible to meet the needs of the business, guests and associates.
• Exhibit the values of the company culture; honesty, humility, truth, wisdom, love, respect, and bravery.
• Begin work on time for their scheduled shifts, schedule PTO in advance and exhibits flexibility in scheduling or supporting other Associates by assuming shifts from other team members or Department demands.
• Accomplishes required work within expected guidelines.
• Flexibility to work various roles and outlets.