Server - Second Bar + Kitchen

Duties And Responsibilities

• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Know all specials on a shift by shift basis as well as all liquor, beer, and wine products, and all menu items and desserts.
• Build guest loyalty and enhance selling skills through the use of available training materials.
• Works together with fellow employees and management to ensure that all guests have the best experience possible.
• Follows our service standards which requires having a positive attitude and the ability to work well under pressure with cooks and other staff.
• Assumes the role of a salesperson with a commitment to upsell, increase check average, compete in sales incentives, and promote the brand.
• Maintain a clean organized work environment.
• Supports other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Responds appropriately to guest concerns.
• Completes all side work duties which may include sweeping and mopping.
• Enthusiastically supports decisions once they have been made by management.
• Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety.

Position Qualifications

• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Ability to take direction and collaborate in a team environment.
• Positive interpersonal skills.
• Proficiency required in reading, writing, and mathematics, in English.
• Knowledge of federal, state, and local liquor laws.
• Able to lift a minimum of 25 lbs., perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.