Server - Seaport Grille

Gloucester, MA • Part-Time/Regular

About the role

Seaport Grille is looking for a friendly, energetic Server who enjoys creating a welcoming experience for guests. In this role, you'll help prepare for service, provide menu recommendations, and deliver attentive, professional service while maintaining a relaxed and enjoyable atmosphere. Ideal for candidates who anticipate guest needs, communicate clearly, and thrive in a fast-paced team environment. Candidates must have flexible availability to include weekends and holidays.

Responsibilities

• Assist with greeting the guest and creating a memorable first impression.
• Provide detailed menu descriptions of all menu items, ensuring accurate orders are taken.
• Inquire throughout the meal about the guest’s experience.
• Full knowledge of all wines, beers and cocktails, with the ability to make recommendations.
• Adhere to the proper cash handling procedures, obtaining payment and settling all charges.
• Communicate daily specials and specialty menu items to the guest.
• Completion of all opening and closing side work, cleaning checklists and duties related to the shift.
• Participate in daily staff meetings and departmental training meetings.

Requirements

• At least two (2) or more years of experience in a Restaurant, with a combination of previous Food & Beverage experience.
• TIPS Certified.
• Ability to stand for 8 hours length of time.
• Ability to walk/stand approximately 90% of shift.
• Must be able to lift up to 50 lbs. on a regular and continuous basis.
• Exposure to sun, heat, cold and changing weather conditions.

Skills

• Ability to upsell and cross sell all hotel services.
• Thorough knowledge of food & beverage service.
• Good communication; both verbal and written.
• Ability to communicate effectively in the English Language. A second language is desirable.
• Familiarity with industry relevant Point of Sales systems.
• Ability to practice and adhere to all safety requirements.

Pay

The base wage is $6.75/hr. plus tips. Total compensation typically ranges between $28-$41/hr., calculated upon historical averages and seasonality.