Server - Raleigh Room, The Historic Cavalier Hotel

About HEI Hotels & Resorts

HEI Hotels & Resorts is proud to welcome The Historic Cavalier Hotel and Beach Club, Autograph Collection, to its growing portfolio of distinguished properties. Overlooking the Atlantic Ocean from Virginia Beach’s North End, this iconic luxury hotel blends historic charm with modern sophistication, featuring elegantly curated guest rooms, award‑winning dining, a luxury spa, an on‑site bourbon distillery, and exceptional service. HEI’s success is driven by its associates, and the company is committed to competitive compensation, industry‑leading tools and training, and a culture that empowers growth and excellence.

Overview

Serve guests in a hospitable manner to ensure a positive guest experience.

Essential Duties and Responsibilities

• Hospitably greet, prepare, and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.
• Abide by all State, Federal, and Corporate requirements pertaining to serving alcoholic beverages.
• Prepare station for readiness prior to opening and closing of each shift.
• Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
• Perform all side‑work duties according to side‑work schedules.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job‑related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Ability to use point‑of‑service computer.
• Full knowledge of state liquor laws.
• Ability to transport large trays weighing up to 30 lb through a crowded room on a continuous basis throughout shift, with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as supervisors, coworkers, and the public.

Compensation

Salary Range: $5.00 – $5.00 hourly (tipped/service charge eligible). Discretionary performance bonus: not eligible.

Benefits

• Medical, dental, and vision insurance (Anthem Blue Cross Blue Shield and EyeMed).
• Vacation, sick, and holiday paid time off.
• Pet insurance through the ASPCA.
• Supplemental, spousal, and child life insurance.
• Short‑ and long‑term disability plans.
• 401(k) Savings Plan with matching contributions.
• Discounts through the “YouDecide” program and hotel room discount program.
• Specific details and eligibility vary by location and employment status.