Server- PT

About the role

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living—and a whole lot more! When you join the MBK Senior Living team, you'll enjoy impacting lives and building lasting relationships, executing exceptional signature programs in dining, fitness, wellness, and care, being part of a supportive community team that encourages personal and professional growth and celebrates your success, and working in a fun-filled, energetic environment centered in hospitality and high-quality service. We offer competitive salaries and leadership development through live in‑person, virtual, individual, and group trainings for all team members. Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment—how we support our team members, serve our residents, and pursue being the senior living provider of choice in each market we serve. MBK Senior Living has pursued this goal for more than 30 years, currently owning and operating 35 independent living, assisted living, and memory care services throughout the Western United States, and has been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.

Responsibilities

• Deliver exceptional dining service by taking accurate food orders and serving appetizing and visually appealing meals to residents, family members, and guests in a professional, efficient, and courteous manner.
• Uphold a high standard of table etiquette by serving from the left, clearing dishes between courses, and resetting tables for subsequent service to ensure complete customer satisfaction.
• Engage with residents in a friendly and courteous manner, assisting with their meal and menu selections, and attending to their dining needs as necessary or requested.
• Review and adhere to residents' dietary needs, restrictions, and preferences as outlined by the supervisor and in their care plan.
• Track resident meal attendance and communicate with designated team members in a timely manner for a safety check on absent residents.
• Create a welcoming atmosphere by ensuring all residents are properly and promptly greeted and seated, with special attention given to integrating new residents.
• Deliver meals to and retrieve trays from residents’ rooms after meal service, as required, for those who opt for room service.
• Ensure a clean, sanitary dining area, including tables, chairs, and serving stations, and fully comply with all food safety handling and service protocols.
• Clean the dining area, set up and reset tables, return dishes to the kitchen, fold napkins, and maintain and restock dining supplies, ensuring proper storage and inventory of food and condiments (e.g., pull old items, restock sugars, salt, pepper, ketchup, etc.).
• Assist in breaking down deliveries, putting away stock, washing dishes, as needed to support overall kitchen and dining services.
• Aid in community marketing efforts through positive interactions, dress, and behavior by following all grooming and dress standards.
• Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience.
• Promptly report any safety or equipment issues to the supervisor.
• Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
• Understand and comply with federal, state, and local regulations, and company policies and procedures concerning the department.
• Promote and lead with a spirit of teamwork and open communication through consistent mentoring, coaching, and recognition program utilization, in alignment with MBK principles and core values.
• Perform other duties as assigned or directed by lead, supervisor, director of dining services, or designee.

Requirements

• Education: High school diploma or equivalent (GED), highly preferred.
• Experience: Exposure to restaurant operations or the ability to learn.
• Competencies/Licenses/Certifications:
  • Must be 18 years or older or have a proper work permit and authorization documentation.
  • Must complete required background clearances, health screening, and provide negative TB test results within 7 days of employment (must be within the last 6 months).
  • Basic counting skills as required by the position (tracking meals/residents, etc.).
  • Excellent communication skills, including the ability to speak, write, understand, and read English.
  • Ability to operate standard serving equipment (salad bar/heating cart, trays, etc.).
  • Ability to always deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
  • Must meet and maintain all state‑specific regulatory requirements, such as Food Handler Certification.
• Physical Demands & Work Environment:
  • Must be mobile and able to perform the physical requirements of the job, including standing for prolonged periods, walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion.
  • Able to move intermittently throughout the workday and in the community.