Server - Posty's, Nashville
TC Restaurant Group · Nashville, TN · 1 wk ago
ManagementInternship
Essential Functions
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers
- Present restaurant menus and help customers select food/beverages
- Take/serve orders and answer questions or make recommendations for other products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
- Making proficient sales transactions - using a point-of-sale system.
- Properly checks I.D.s - for guests who appear to be under 30 years old.
- Demonstrating responsible alcohol service.
- Demonstrating impeccable product knowledge.
- Suggestively sells using proven techniques.
- Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
- Maintaining a clean & organized station - including pre-bussing & table maintenance.
- Performing opening, closing & side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
- Demonstrating knowledge of all table/station numbers.
- Directing guests to areas & restrooms.
- Creating memorable experiences.
Additional Leadership Qualities
- Accountability
- Adherence to Policy
- Appearance
- Attitude
- Dependability
- Development
- Guest satisfaction
- Job skills knowledge
- Judgment
- Productivity
- Punctuality
- Quality of work
- Teamwork
- Working relationships
- Written and Verbal communication
Working Knowledge / Education / Requirements
- High School Diploma or equivalent required
- Proof of eligibility to work in the United States
- Must be 21+ years of age
- Must have required work cards
- Minimum of 6 months in bar-related positions preferred
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Ability to stand and exert well-paced mobility for the duration of a scheduled shift.
- Ability to lift, push and pull up to 20 pounds.
- Ability to perform work tasks while bending, stooping, climbing, and reaching.
- Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures
- Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)
- Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access.
- Tasks are performed from a non-sitting and sitting position.
- Constant contact with guests and fellow Team Members is required.
- Schedule could exceed 30 hours per week and may include overtime when approved by management
- Work varied shifts to include days, nights, weekends, and holidays
- Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.