Jobs · Management · Tennessee

Server - Posty's, Nashville

TC Restaurant Group · Nashville, TN · 1 wk ago
ManagementInternship

Essential Functions

  • Prepare restaurant tables with special attention to sanitation and order
  • Attend to customers
  • Present restaurant menus and help customers select food/beverages
  • Take/serve orders and answer questions or make recommendations for other products
  • Collaborate with other restaurant servers and kitchen/bar staff
  • Deal with complaints or problems with a positive attitude
  • Issue bills and accept payment
  • Making proficient sales transactions - using a point-of-sale system.
  • Properly checks I.D.s - for guests who appear to be under 30 years old.
  • Demonstrating responsible alcohol service.
  • Demonstrating impeccable product knowledge.
  • Suggestively sells using proven techniques.
  • Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
  • Maintaining a clean & organized station - including pre-bussing & table maintenance.
  • Performing opening, closing & side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
  • Demonstrating knowledge of all table/station numbers.
  • Directing guests to areas & restrooms.
  • Creating memorable experiences.

Additional Leadership Qualities

  • Accountability
  • Adherence to Policy
  • Appearance
  • Attitude
  • Dependability
  • Development
  • Guest satisfaction
  • Job skills knowledge
  • Judgment
  • Productivity
  • Punctuality
  • Quality of work
  • Teamwork
  • Working relationships
  • Written and Verbal communication

Working Knowledge / Education / Requirements

  • High School Diploma or equivalent required
  • Proof of eligibility to work in the United States
  • Must be 21+ years of age
  • Must have required work cards
  • Minimum of 6 months in bar-related positions preferred
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  • Ability to stand and exert well-paced mobility for the duration of a scheduled shift.
  • Ability to lift, push and pull up to 20 pounds.
  • Ability to perform work tasks while bending, stooping, climbing, and reaching.
  • Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures
  • Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)
  • Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access.
  • Tasks are performed from a non-sitting and sitting position.
  • Constant contact with guests and fellow Team Members is required.
  • Schedule could exceed 30 hours per week and may include overtime when approved by management
  • Work varied shifts to include days, nights, weekends, and holidays
  • Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.

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