Server Position

PRIMARY RESPONSIBILITIES

• Greet guests and provide them with menu information, including preparation techniques, specials and wine pairings.
• Communicate with dining room and kitchen.
• Take food and drink orders using appropriate technology.
• Ensure all items are prepared and served.
• Process guest orders in a timely and accurate manner.
• Observe customers to ensure they are satisfied.
• Serve food and beverages according to standard.
• Total bill and accept payment.
• Assist bus people and host/hostess.
• Stock station and perform assigned side duties.

Additional Responsibilities

• Breakfast:
• Stock back wait station - cups, cocoa, ice, coffee, coffee filters, etc.
• Fill and wipe off syrup jars, stock jelly, butters and creamers.
• Wipe off and fill cheese shakers, crusted peppers.
• Wipe down counters, juice machine, and clean toast station.
• Lunch:
• Hokie floors, straighten chairs.
• Wipe down and fill salt and peppers shakers, stock teas.
• Fill caddies, ketchups, mustard, crusted peppers, salt and pepper and napkins.
• Cut lemons, fill ice, stock carry-out boxes.
• Dinner:
• Tear down and clean pop machine.
• Empty and clean coffee and tea machines, clean juice and coco machines.
• Stock front wait station - straws, cups, lids etc.
• Wipe off all serving trays, fill all coffee grinders with beans, clean espresso machine if host is not aware.

Knowledge and Skill Requirements

• Prefer at least one year of fine-dining serving.
• Must be able to speak, read and understand primary language(s) of work.
• Must be able to perform simple math.
• Must be able to move quickly and stand for up to four hours at a time.
• Must be able to lift trays of up to 25 pounds.
• Must have customer service skills.

Working Conditions

• High noise levels.
• Hot working conditions.
• Must be able to lift 25+ pounds.

Pay

$9.00 per hour.