Server, Portico

Job Summary

The Server is responsible for providing gracious, kind, and warm service to casino guests, maintaining cleanliness, and adhering to departmental goals.

Essential Duties and Responsibilities

- Promptly and efficiently serve drinks and take orders - Input orders accurately into the Point-of-Sale system - Comply with alcohol awareness training and policies - Prepare and garnish drinks, retrieve used glasses - Manage server bank balance appropriately - Attend pre-shift meetings on time with a positive attitude - Deliver Old-World Hospitality and Charm, reflecting the company's core values - Adhere to department standards, guidelines, and objectives - Provide consistent high-quality beverage service - Operate the Point-of-Sale System - Have comprehensive knowledge of lounge and bar menus - Clean as you go, address spills promptly - Use chemicals responsibly and maintain proper labeling - Follow 5S Principles for organizing and cleaning work areas - Maintain a gracious, kind, and warm demeanor

Required Skills and Abilities

- Attend required training sessions - Obtain necessary licenses - Comply with local laws and regulations - Ensure minors are not allowed in gambling areas or drinking establishments - Understand relevant ordinances, regulations, and policies - Know the property’s programs for addressing problem gambling - Maintain confidentiality and comply with systems of internal controls - Report any acts of wrongdoing - Read, analyze, interpret, and comprehend technical procedures, government regulations, and business materials

Education and Experience

- Minimum age of 18 - High school diploma or equivalent - Prior food or beverage service experience preferred

Physical Requirements and Working Conditions

- Ability to accurately calculate figures and perform mathematical functions - Interpret and follow instructions and documents - Resolve problems and conflicts diplomatically - Work all shifts including holidays, nights, weekends, and overtime - Lift and move up to 25 lbs. - Perform physical tasks in various work areas such as confined spaces