Server PM (Part-Time) - Dirty Habit

About the role

Dirt Habit is seeking a Full-Time PM Server to join our team. This role is available at Hotel Zelos, a futuristic oasis in the heart of the city, offering a unique blend of stylish dining and entertainment.

Responsibilities

• Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
• Remain attentive to customers throughout the dining experience, adhering to or exceeding service standards.
• Complete restocking and cleaning duties by performing opening and closing sidework as instructed.
• Maintain cleanliness standards in the restaurant, waitstation, and kitchen service area.
• Memorize menu items, recipes, and daily specials to answer questions and make recommendations.
• Control allocated guest checks by following established check-use procedures and legibly documenting all required information.
• Receive proper payment from guests and ensure accuracy of guest check and method of payment.
• Attend all pre-meal and departmental meetings to enhance communications and gain knowledge of products, service, and facility.
• Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information.
• Present a clean and professional appearance at all times.
• Perform other duties as assigned, requested, or deemed necessary by management.

Requirements

• High school education or equivalent.
• Previous experience in similar positions of 3 months or longer.
• Basic knowledge of customer service principles, the food server function, and restaurant and kitchen operations.
• Knowledge of standard cash-handling procedures.
• Fluent in oral and written English.
• Ability to lift, push, pull, and carry up to 50 lbs, including serving trays, carts, tables, chairs, and small equipment.
• Continuous standing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, and fingering throughout the shift.
• Full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
• Moderate hearing to hear customers, supervisors, and communicate with other staff.
• Moderate comprehension and literacy to read use records and all special requests.
• Ability to perform multiple tasks at one time, follow verbal and written instructions, and communicate both verbally and in writing.
• Highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Qualifications

• Must work Saturdays.

Skills

• Customer service principles.
• Food server function.
• Restaurant and kitchen operations.
• Standard cash-handling procedures.
• Oral and written English fluency.
• Manual coordination.
• Physical stamina for prolonged standing, walking, lifting, and carrying.
• Visual acuity for reading guest checks, computer printouts, and observing the restaurant in dimly lit conditions.
• Comprehension and literacy for reading use records and special requests.
• Organizational skills and attention to detail.
• Tact and understanding for dealing with customer service problems.

Benefits

Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Pay

USD $19.61 /Hr.

Schedule

Must work Saturdays.