Server | Part-Time | Leo Restaurant

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

About the Role

A Server plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during events. Their primary function is to ensure that all guests feel welcomed and attended to, following event specifications and service standards. Servers work collaboratively with kitchen and event staff to ensure the timely delivery of courses, adapt to guest needs in real time, and uphold the ambiance and quality of the event. Beyond serving, Servers contribute to the overall success of events by maintaining cleanliness and organization throughout the service, resetting spaces for subsequent events, and ensuring all equipment is cleaned and stored appropriately.

About The Venue

Leo Restaurant inside the Kimmel Center provides a refined experience for neighborhood diners and theatergoers. Led by Executive Chef Haley McKinney and inspired by her travels, the menu artfully blends the vibrant, fresh flavors of coastal cuisines from around the world. Seasonal, locally sourced ingredients take center stage in standout dishes like squid ink campanelle tossed in a rich lobster and aged ham ragù and delicate lamb merguez dumplings served with cardamom yogurt and bell pepper hot sauce.

Responsibilities

• Maintains knowledge of the menu and any special items being offered.
• Provides quick, attentive, friendly, and professional service to banquet guests and communicates clearly with all customers.
• Ensures that food items are served at the proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
• Ensures neat presentation of all ordered items, with no spill-over.
• Pre-buses tables and fully buses tables when necessary during peak periods.
• Maintains availability to work during many peak periods.
• Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
• Maintains high responsiveness to customer desires and requests.
• Maintains a professional and clean appearance.
• Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff to improve coordination and patron experience.
• Builds and maintains knowledge regarding bar offerings to accurately answer patron questions.

Requirements

• Minimum of 6 months working in a fast-paced, high-volume food service environment is preferred.
• High School Diploma, G.E.D., or related food service job experience.
• Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner.

Pay

This role pays an hourly rate of $9.00 and is tip eligible.

Benefits

• 401(k) Savings Plan
• 401(k) matching