Server - Part Time

Responsibilities

• Provide pleasant and professional services to all hotel guests.
• Properly stock and set-up all coolers, shelving, dining tables, service stations, and bar.
• Demonstrate knowledge of all menu items and up-selling abilities.
• Deliver food items to guest tables.
• Bus tables and follow up with guest satisfaction on the service floor.
• Deliver room service and execute tray pick-up.
• Break down, clean-up, and safely store all food and beverage items.
• Ensure that all foods are correct per order, served at the proper temperatures and to the correct guest.
• Aid other staff should they fall behind.
• Approach the guest and inquire about food, service, etc.
• Stopping liquor service may be necessary due to overindulgence or under age.
• Demonstrate knowledge of wines paired with food, beverage specials, proper liquor pouring, and beer offerings.
• Ensure that all paperwork is filled out completely and accurately (Checklists, Room Charge Tracking Forms, Cash out Sheets, etc.).
• Assist in waste tracking procedures.
• Maintain on-going communication and collaboration with staff with the aim of achieving high levels of cooperation and service excellence.
• Assist in maintaining the overall cleanliness of the food and beverage facilities and surrounding public areas.
• Aid in checking all fixtures, equipment, and room conditions (coolers, lights, heating/cooling, furniture, etc.) for proper operation, settings, and maintenance.
• Report deficiencies.
• Properly maintain all work equipment, tools, and supplies.
• Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy.
• Comply with all department, hotel, and company policies and procedures.

Qualifications

• Previous food & beverage experience required.
• TIPS or Servsafe certifications a plus, but not required.
• Open availability is required including weekends.