Server (Part Time)

About the role

Join The Studio as a Server and be the reason guests enjoy their dining experience. Your passion for hospitality and customer service will shine as you guide guests through a menu featuring classic American cuisine with a global flair.

Responsibilities

• Check station before, during, and after shift for proper set-up and cleanliness.
• Maintain condition and cleanliness of work area.
• Greet guests in a friendly and courteous manner, explaining specials and promotions.
• Record order details, repeat them to the guest for accuracy, and use the guest’s name when possible.
• Input orders into the Point of Sale system to inform the kitchen.
• Retrieve orders (up to 30 lbs.) from the kitchen, confirm accuracy, and deliver to guests with appropriate condiments.
• Abide by all State, Federal, and Corporate liquor regulations when serving alcoholic beverages.
• Interact with guests, maintain a positive attitude, and work as a team player.
• Replenish beverages and check guest satisfaction.
• Market and serve dessert items or specialty coffees upon request.
• Present the check promptly, collect payment, and thank guests for their visit.
• Assist with clearing and resetting tables.
• Perform side work, including replenishing condiments and restocking service areas.
• Complete general cleaning tasks using standard hotel cleaning products to adhere to health standards.
• Maintain self-banking procedures.
• Perform any other duties as assigned.

Requirements

• Ability to maintain service standards, steps of service, and departmental standards.
• Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
• Knowledge of table settings, service ware, and menu items.
• Ability to read, write, and speak English to understand menus, promotions, and communicate with guests.
• Ability to remember, recite, and promote menu items.
• Ability to operate a keyboard and learn Point of Sale procedures.
• Prior food and beverage experience required; hospitality experience preferred.
• Cash handling experience preferred.
• Maintain a professional demeanor and ensure cleanliness of uniform.
• Self-motivate during slow periods.

Benefits

• A free, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Discounted parking and bus pass program.
• “Two for one” movie theater coupons at Marcus Theatres.
• Opportunities for career growth and transfers between properties while maintaining company service.
• Paid time off.
• Additional benefits available.

About us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a 60-year history of operational and service excellence. We are “People Pleasing People” dedicated to creating extraordinary experiences for guests and associates. Our portfolio includes 15 unique U.S.-based hotels and resorts known for their distinct character and style.