Server (Part -Time)

About the Role

17 West is a premiere American Bistro in New Bremen, Ohio, offering a unique dining experience with a full lunch and dinner menu, daily specials, a wide selection of cocktails, and live entertainment. With an upscale, contemporary menu and a casual atmosphere, the restaurant provides options for business lunches, an evening out, and everything in between.

Wait Staff Duties

• Take orders, answer questions about food and drink options, and serve food promptly
• Provide excellent customer service and ensure a warm and friendly dining experience
• Be knowledgeable about menu items, wine lists, and special features
• Utilize suggestive selling techniques when taking orders
• Address customer concerns and escalate to Restaurant Manager when needed
• Follow all health and safety regulations and maintain restaurant cleanliness in front and back of house
• Ensure all tables are properly set for service
• Ring in orders and communicate changes or special items to kitchen staff
• Coordinate food service between kitchen and bar service staff
• Promote a positive and friendly environment
• Suggest ideas for improvement
• Provide backup to other positions
• Follow all health and safety regulations and practice personal hygiene and cleanliness habits during all work hours

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Must be 18 years of age

Physical Requirements

Per 8-hour shift:

• Stand for 8 hours
• Continuously lift 11 to 20 pounds
• Frequently lift 21 to 30 pounds
• Occasionally lift 41 to 50 pounds
• Infrequently lift 51 to 100 pounds
• Continuously bend/stoop/twist (greater than 30 degrees)

Work Environment

Typical restaurant environment with low to moderate noise level, low exposure to hot/cold temperatures, dust, fumes, grease, wet floors, and vibrations. Regular interactions with others and performs a degree of independent work.

Preferred Qualifications

• Detail oriented, patient, and conscientious
• Able to follow procedures and processes with a cautious approach in decision making
• Communicate in a factual, polite, and professional manner

Benefits

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, and Tuition Reimbursement.