Server (Part Time)
Cosm · Inglewood, CA · 1 wk ago
ManagementPart-time
Responsibilities
- Bring the Pillars of Service (Connected, Optimistic, Service Oriented, and Memorable) to life through team and fan (guests) interactions
- Deliver exceptional, service-oriented hospitality to all guests from arrival through departure
- Engage fans (guests) with a positive, friendly, and professional approach in every interaction
- Anticipate needs and create memorable experiences through personalized service
- Demonstrate full knowledge of food and beverage menus, specials, and seasonal offerings
- Ensure each fan (guest) feels welcomed, cared for, and connected throughout their visit
- Foster a connected, one-team environment by supporting fellow team members
- Communicate effectively with coworkers and leadership to ensure smooth service
- Follow directions from supervisors with a positive and optimistic attitude
- Contribute to a collaborative, high-energy team culture
- Prepare assigned section to be fully set and ready at scheduled time
- Accurately and efficiently enter all food and beverage orders into the POS with minimal errors
- Maintain knowledge of company products, services, promotions, and events
- Assist with stocking and rotating products, including coolers and service areas
- Minimize breakage and maintain proper care of equipment and service ware
- Follow all company policies, procedures, and service standards outlined in training materials and the employee handbook
- Adhere to all accounting procedures (POS transactions, credit cards, gift cards, discounts, and team member meals)
- Comply with all state liquor laws and responsible alcohol service policies
- Maintain a safe and clean work environment in accordance with company and state guidelines
- Attend and participate in all required food, beverage, and service trainings
- Arrive on time, in proper uniform, and prepared for each shift with a service-oriented mindset
- Demonstrate strong time management, communication, and organizational skills
- Thrive in a fast-paced, high-volume environment and perform well under pressure
- Consistently demonstrate a positive, professional, and optimistic attitude
Qualifications
- Ability to work a flexible schedule, including nights, weekends, and holidays
- Previous serving experience required, preferably in a fast-paced full-service establishment
- Excellent communication and professional interpersonal skills required
- Fluent in English and able to write in basic English
- Food Handler Card required (or ability to obtain within required timeframe)
- Alcohol Service Training (or ability to obtain within required timeframe)
- Must be of legal age to serve alcohol in accordance with local and state laws
- Must be able to continuously stand, walk and lift to 10 pounds
- Must be able to frequently bend, squat, reach overhead, and lift up to 20 pounds
- Will seldom be sitting, kneeling, climbing, pushing, pulling, and lifting over 50 pounds