Server-Part-time

Reports to: Dining Room Manager | FLSA Status: Non-exempt

About the Role

The Server serves food and beverages to residents in accordance with established Benchmark policies and procedures. They perform duties under the direction of the Dining Services Director to assure that quality food service is provided to meet the needs of the residents.

Responsibilities

• Advises supervisor when supplies diminish for reorder.
• Communicates effectively with supervisor and kitchen staff.
• Takes food and beverage orders from residents and serves meals on a timely basis that are both presentable and appetizing in appearance.
• Sets up and delivers meal trays and food carts to the dining room as instructed.
• Handles requests from residents who require assistance with meal selection or have specific needs.
• Serves well-presented meals on a timely basis.
• Sets up dining room for the next scheduled meal.
• Performs other general server duties as assigned.
• Assists in inventorying supplies.
• Obtains or replenishes necessary dining room supplies before the next scheduled meal.
• Checks room service trays before distribution.
• Follows safety regulations and precautions at all times.
• Follows established Infection Control procedures when performing daily tasks.
• Ensures that all food service areas are maintained in a clean and safe manner by assuring that necessary equipment and supplies are properly maintained.
• Reports all hazardous conditions and equipment to your supervisor.
• Reports all accidents to the Dining Services Director or the Executive Director.
• Disposes of food and waste in accordance with established policies.
• Assists in daily or scheduled cleaning duties.
• Cleans tables, chairs, refrigerators, and freezers.
• Carries soiled dishes, cups, glasses, and utensils to proper storage areas.
• Keeps work areas clean, dry, and free of food, beverages, etc.
• Returns used food trays from food carts, dining room, etc., and delivers to the dishwashing area.

Requirements

• High school diploma or equivalent.
• Previous dining room and server experience.

Skills

• Must be able to interact effectively with residents and staff.
• Must be able to follow written and oral instructions.
• Must have knowledge of dietary procedures, as well as related Health Department regulations and guidelines pertaining to food service operations.
• Must be able to serve food and beverages for residents in a prompt and efficient manner.

Physical Requirements

• Lift/Carry (Objects):
  • Objects up to 10 lbs: Frequent (34-66% of time)
  • Objects 11-20 lbs: Occasional (6-33% of time)
  • Objects 21-35 lbs: Occasional (6-33% of time)
  • Objects 36-75 lbs: Seldom (1-5% of time) *Weights in excess of 35 lbs. will be reviewed for 2-person or mechanical assist
• Push/Pull Force:
  • Wheelchair with Resident 10-50 lbs: Occasional (6-33% of time)
  • Resident Lift Equipment 10-60 lbs: Occasional (6-33% of time)
  • 2 Wheel Dolly/4 Wheel Cart 5-35 lbs: Occasional (6-33% of time)
  • Floor Cleaning Equipment 5-25 lbs: Occasional (6-33% of time)
• Postures:
  • Sitting: Seldom (1-5% of time)
  • Standing: Constant (67-100% of time)
  • Walking on even surface: Frequent (34-66% of time)
  • Walking on uneven surface: Occasional (6-33% of time)
  • Climbing/Stairs: Occasional (6-33% of time)
  • Bend/Stoop/Twist: Frequent (34-66% of time)
  • Crouching/Squatting: Occasional (6-33% of time)
  • Kneel/Crawling: Seldom (1-5% of time)
  • Reach Above Shoulders: Occasional (6-33% of time)
  • Reach Waist to Shoulders: Frequent (34-66% of time)
  • Reach Below Waist: Frequent (34-66% of time)
  • Repetitive Arm Use: Frequent (34-66% of time)
  • Repetitive Wrist/Hand Use: Frequent (34-66% of time)
  • Hand grasping (power grip): Frequent (34-66% of time)
• Resident Mobility Assistance:
  • One/two person manual transfer (up to 35 lbs. lifting force per person): Occasional (6-33% of time)
  • Bed positioning (lateral movement of resident in bed): Occasional (6-33% of time)
  • Chair boosting (assisting resident to sit up in a chair): Occasional (6-33% of time)
  • Assist Walking with Gait Belt: Occasional (6-33% of time)
• Environmental Exposures:
  • Indoors: Constant (67-100% of time)
  • Outdoors: Seldom (1-5% of time)
  • Extreme Heat: Seldom (1-5% of time)
  • Extreme Cold: Seldom (1-5% of time)
  • Dusty: Seldom (1-5% of time)
  • Excessive Noise: Seldom (1-5% of time)
• Additional Considerations:
  • Physical Exams or Health Screenings (as required by state)
  • TB Test
  • Annual Flu Shot
  • COVID Vaccinations and Boosters
  • Personal Protective Equipment (nitrile gloves, gown, mask, etc.)
  • N95 Respirator (must be clean shaven such that any facial hair does not impact the respirator seal)
  • Exposure to House Pets
  • Exposure to Needles and Sharps

When working with our resident population, you may on occasion be exposed to certain risks related to medical conditions or progressive diseases such as Alzheimer's disease. These risks include communicable diseases as well as agitation and/or aggressive behaviors which may be verbal or physical. Because you are working so closely with the resident, you may be the target of this aggression. Understanding that these behaviors are related to a medical condition and/or disease process and are not in any way personal, is key to maintaining dignity and respect for our residents in all avenues of care.