Server - Lobby Bar (Part Time)
Terranea Resort · Rancho Palos Verdes, CA · Today
Manufacturing$16.9/hrPart-time
Responsibilities
- Serve food courses and alcoholic beverages to guests
- Set tables according to service standards
- Answer questions on menu selections to guests
- Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Record transaction in MICROS system at time of order
- Check in with guests to ensure satisfaction with each food course and/or beverages
- Maintain cleanliness of work areas, china, glass, etc., throughout the day
- Complete closing duties, including restocking items, turning off lights, etc.
- Present physical and accurate check to guests and process payments
- Welcome and acknowledge all guests according to company standards
- Run food and bus tables when you find extra time
- Anticipate and address guests' service needs
- Speak with others using clear and professional language
- Develop and maintain positive working relationships with others and support your team to reach common goals
- Ensure adherence to quality expectations and standards
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Thank guests with genuine appreciation
- Perform other reasonable job duties as requested by Supervisors
Qualifications
- Must meet the legal age requirement to serve alcohol
- Previous experience passionately providing food and beverage service to others preferred
- Alcohol service and Food Handler certifications are required
- Familiarity of restaurant terminology and food service techniques preferred
- The best part of serving others is creating experiences for them that go beyond the expected
- Great communicator: Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing