Server | Lifted

Position Overview

The Restaurant Server is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating, and delivering guests’ needs. The Server comprehends the food and beverage menus and serves food and drinks to our guests directly.

Responsibilities

• Consistent maintenance and refinement of service standards.
• Ensures compliance with all hotel standards and local laws.
• Ensure compliance with health, safety, and sanitation awareness standards.
• Prepare daily for health department and Ecosure inspections.
• Maintain knowledge of hotel offerings and local surroundings, i.e., nearby entertainment, theaters, etc.
• Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table.
• Ensure prompt delivery and quality control from point of departure to arrival.
• Perform proper steps of service for all tables.
• Responsible for ensuring high-quality table sets, service, food quality and presentation.
• Perform any other duties required by leadership.

Qualifications

• Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.
• A minimum of relevant serving experience in a fine dining restaurant is strongly preferred.
• Ability to always maintain a positive and professional demeanor and composure.
• Proven ability to engage guests at all levels.
• Must be passionate about providing warm, engaging, and personalized service.
• Must be able to work a variety of shifts, including weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Candidate must have the ability to report to work on time and when scheduled.
• Candidate must have the ability to stand and/or walk for extended periods of time.
• Serve Safe certified | Unexpired TIPs required.

Perks And Benefits

• A culture of fun, inclusion, and growth
• Complimentary meals
• Health Insurance and matching 401(k) after one year
• Generous Paid Time Off offered after 90 days
• Performance-driven, ALL-IN culture
• Discounted associate rates at Omni properties nationwide

About the Role

The Omni Boston Hotel at the Seaport is a AAA Four Diamond destination located in the heart of the bustling Seaport District. The property boasts 1,054 beautifully appointed guest rooms (including 52 suites), seven unique dining experiences, a scenic rooftop pool, the luxury Breve Spa, and over 100,000 square feet of state-of-the-art event space.

Schedule

The position offers a variety of shifts, including weekends and holidays.

Pay

The pay for this position is competitive and commensurate with experience.

Benefits

• A culture of fun, inclusion, and growth
• Complimentary meals
• Health Insurance and matching 401(k) after one year
• Generous Paid Time Off offered after 90 days
• Performance-driven, ALL-IN culture
• Discounted associate rates at Omni properties nationwide

Skills

• Hands-on food and beverage knowledge
• Comprehensive, working knowledge of the hospitality business
• Relevant serving experience in a fine dining restaurant
• Positive and professional demeanor
• Engaging and personalized service
• Fast-paced environment
• Multiple priorities
• Time management
• Standing and walking for extended periods
• Serve Safe certified
• Unexpired TIPs required

Benefits

• Complimentary meals
• Health Insurance and matching 401(k) after one year
• Generous Paid Time Off offered after 90 days
• Performance-driven, ALL-IN culture
• Discounted associate rates at Omni properties nationwide