Server - Lainey Wilson's Bell Bottoms Up

About the role

The Server at Lainey Wilson's Bell Bottoms Up will take orders and deliver them to our guests, maintaining and enhancing the quality of our customer service. They will guide guests through our menus and provide beverage and food recommendations that meet or exceed their expectations.

Responsibilities

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers
• Present restaurant menus and help customers select food/beverages
• Take/serve orders and answer questions or make recommendations for other products
• Collaborate with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment
• Make proficient sales transactions - using a point-of-sale system
• Properly check IDs - for guests who appear to be under 30 years old
• Demonstrate responsible alcohol service
• Demonstrate impeccable product knowledge
• Suggestively sell using proven techniques
• Satisfy any/all needs of the guests - regularly double-checking back with guests throughout their experience
• Maintain a clean & organized station - including pre-bussing & table maintenance
• Perform opening, closing & side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrate knowledge of all table/station numbers
• Create memorable experiences
• Perform other job-related duties as assigned

Qualifications

• High School Diploma or equivalent required
• Proof of eligibility to work in the United States
• Must be 21+ years of age
• Must have required work cards
• Minimum of 6 months in bar-related positions preferred
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Ability to stand and exert well-paced mobility for the duration of a scheduled shift
• Ability to lift, push and pull up to 20 pounds
• Ability to perform work tasks while bending, stooping, climbing, and reaching
• Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures
• Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)
• Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access
• Tasks are performed from a non-sitting and sitting position
• Constant contact with guests and fellow Team Members is required
• Schedule could exceed 30 hours per week and may include overtime when approved by management
• Work varied shifts to include days, nights, weekends, and holidays
• Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment

Leadership qualities

• Accountability
• Adherence to Policy
• Appearance
• Attitude
• Dependability
• Development
• Guest satisfaction
• Job skills knowledge
• Judgment
• Productivity
• Punctuality
• Quality of work
• Teamwork
• Working relationships
• Written and Verbal communication

Benefits

This position offers a competitive salary and benefits package, including health insurance, paid time off, and more. Details will be provided during the interview process.

Pay

The pay range for this position is $15 - $18 per hour, depending on experience and qualifications.

Schedule

Variated shifts to include days, nights, weekends, and holidays. Exact schedule will be discussed during the interview process.

Equal Opportunity Employer

TC Restaurant Group is an Equal Opportunity Employer.

E-Verify Participation

This company participates in E-Verify. Please use the links below to view information on the E-Verify process and your rights in relation to E-Verify.