Server Hardware Technician

Responsibilities

• Building, provisioning, and maintaining servers and workstations - requiring skills in hardware assembly, operating system configuration, and troubleshooting with a focus on ensuring efficient and secure IT infrastructure
• Windows OS Servers (Virtual & Physical) & Workstations
• Utilizing BigFix Automation tool
• Plans, designs, installs and/or supports critical computer systems in highly regulated and secure environment
• Facilitates technical and business planning for upgrades in coordination with key business functions and control centers
• Provides technical guidance related to critical infrastructure support software and hardware to members of the IT staff
• Develops (or assists in developing) functional standards for critical infrastructure software and hardware
• Aids in the design and implementation of required systems that meet functional and compliance requirements for critical control center operations
• Integrates critical infrastructure software and hardware configurations to maximize operational reliability and performance, and maintain regulatory compliance
• Captures activity and progress reports regarding individual and project activity
• Keeps abreast of new hardware, software, and compliance developments, evaluates alternative approaches, and recommends new hardware technologies, software or upgrades which enhance operational reliability and process efficiencies
• Provide OS Level Support for Critical IT Infrastructure, both physical & virtual for the DEF Region
• Provide Hardware Level Support for Critical IT Infrastructure (Server/Workstation/Appliances)

Requirements

• Associates degree in Information Technology, Computer Science, or Other Related Degree
• IT and OT Hardware, Operating System, and Software maintenance/support
• CIOPS Network architecture and security
• NERC CIP and TSA requirements and implementation
• CompTIA A+ and/or CompTIA Network+ and/or Microsoft Certified IT Professional (MCITP)
• Experience in Linux command-line, system configuration, networking, and security protocols
• Ability to work effectively in a technically complex critical infrastructure environment
• Strong understanding of regulatory compliance requirements (NERC CIP, TSA)
• 2-3-year practical experience with Windows/Linux operating systems and general computer asset usage and support

Qualifications

• Hybrid Mobility Classification – Work will be performed from both remote and onsite locations, so employees should live within a reasonable daily commute to a Duke Energy facility.
• Office/Data Center Settings

Benefits

Min USD $27.88/Hr. Max USD $35.37/Hr.