Server | H2B
Omni Hotels & Resorts · Fernandina Beach, FL · 1 mo ago
ManagementFull-time
Responsibilities
- Acknowledge and greet all guests, anticipating guest needs and responding to inquiries or requests.
- Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
- Maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
- Complete station set-up and breakdown/side-work.
- Polish and clean all water glassware on assigned station during each shift.
- Take food and beverage orders and upsell as often as possible.
- Be pleasant, smile, and greet all guests using surnames when obtained.
- Send orders using MICROS systems.
- Communicate with the culinary team regarding meal requirements, allegories, dietary needs, and special requests.
- Alert Restaurant Manager immediately if a guest has a suggestion, complaint, or issue.
- Present accurate check to guests and process payment.
- Assist in seating guests and answering phones for the restaurant as needed.
- Crosstrain among other food and beverage outlets as needed.
Qualifications
- Must have a minimum of 1 year of serving experience, preferably in high volume and casual environment or part of an upscale hotel restaurant outlet.
- Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
- Must have knowledge of wine, spirits, and beer.
- Must be able to work a variety of shifts, including weekends and holidays.
- Maintain a professional business appearance, attitude, and performance.
- Must have unexpired Food Handlers obtained upon hire.
- Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.
Benefits
The company offers hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. Associates also benefit from a dynamic, supportive team culture that values respect, gratitude, and empowerment.
Schedule
Shifts may vary and include weekends and holidays.
Pay
Compensation details are subject to change and are communicated directly to employees.
Skills
Must be friendly, motivated, and passionate about serving others.
Benefits
The company is an equal opportunity/AA/Disability/Veteran employer. For more information, visit the EEO is the Law poster link provided.
Contact Information
To apply for this position, please send an email to: applicationassistance@omnihotels.com.