Server - Giants Ridge
Compensation: $11.41 USD Hourly
About the role
Giants Ridge, managed by Guest Services, is looking for friendly and service-oriented Servers to join our team! This is a seasonal position with opportunities to transition into regular, year-round employment. If you enjoy providing great service while surrounded by breathtaking scenery, this is the perfect opportunity for you.
Giants Ridge is the #1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart of Minnesota's Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor enthusiast. Summer is filled with world-class golf, plus mountain biking, water recreation and more. Winter brings incredible skiing, snowboarding, fat tire biking and endless miles of snowmobile trails to explore, plus dining, shopping and much more.
Responsibilities
- Greet guests in a polite, positive manner; take beverage orders.
- Check patrons' identification to ensure they meet minimum age requirements for consumption of alcoholic beverages.
- Answer questions about the menu and take food orders.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Suggest menu items.
- Submit food orders into the kitchen.
- Serve guests their desired entrees in a friendly, efficient manner.
- Maintain a pleasant dining experience.
- Check on guests periodically throughout their meals and attend to their needs.
- Deliver checks and complete transactions, making accurate change when necessary.
- Perform clean-up duties after each meal service and prepare for the next meal.
- Keep assigned tables clean and properly set up, including vacuuming and arranging tables and chairs.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Report gratuities at the end of each shift as required by Company policy and law.
- Maintain awareness of safety issues and report them immediately to your manager.
Requirements
- Partial High School education; High School Diploma/G.E.D. equivalent preferred.
- Strong sanitation habits.
- Mathematical skills.
- Strong customer service abilities; actively looks for ways to assist customers and coworkers.
- Ability to recognize when a problem has occurred and communicate it to management.
Physical and Mental Requirements
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
- Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
- Ability to stand for the entire work day.
- Climbing steps regularly.
- Withstanding temperature extremes in freezer, refrigerator walk-in, and grill areas.
- Reading and writing work-related documents in English.
- Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
- Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
- Physical presence at the job site is essential to perform job duties.
Equipment Used
- Touch-screen computer.
- POS System and credit card machine.
- Restaurant equipment, including trays, cleaning supplies/solutions, washcloths, drink machines, etc.
Benefits
- Mountain Perks - Enjoy free employee passes and discounts for your family so you can hit the slopes and trails all season long.
- Exclusive Discounts - Save on delicious food, stylish apparel, and must-have accessories while working at Giants Ridge.
- Work with Friends - Join a fun, supportive team where every day feels like an adventure.
- Flexible Scheduling - We offer flexible schedules to fit your lifestyle, but some evening, weekend, and holiday shifts are required.
- Additional perks and surprises that make Giants Ridge a great place to work.
Pay
$11.41 - $11.41 / Hourly
Schedule
- Full-time, on-site position.
- Seasonal with opportunities to transition into regular, year-round employment.
- Flexible scheduling, but some evening, weekend, and holiday shifts are required.