Server- Full Time

About the Role

The Server delivers a high-quality culinary experience for our residents in a positive, friendly, and efficient manner. This position acts as a liaison between residents and cooks, ensuring effective communication and professionalism. Servers build fulfilling relationships with residents by understanding and appreciating their specific dining preferences. The Culinary Department prioritizes delivering a memorable dining experience in a warm and inviting environment.

Responsibilities

• Serve meals according to resident restrictions, dining room location, and drink preferences.
• Serve residents drinks, appetizers (soups/salad), entrees, and dessert.
• Interact with residents and associates in a friendly manner to ensure a positive meal experience.
• Accommodate special requests from residents (e.g., condiments, half orders, or different items).
• Listen closely to residents and culinary associates to minimize errors and exceed expectations.
• Review and be familiar with residents’ dining restrictions.
• Clear and reset tables between meal services.
• Maintain cleanliness in kitchen areas (e.g., garbage, counters) and the dining room (e.g., remove dirty dishes, clean tables and chairs).
• Uphold high standards of personal hygiene, dining area cleanliness, sanitation, and safety (e.g., wash hands, change gloves).
• Assist with additional duties as assigned by the Dining Room Supervisor.
• Demonstrate regular attendance, punctuality, and dependability for all scheduled shifts.
• Support team goals by assisting co-workers, welcoming new associates and residents, and prioritizing the best interests of residents and associates.

Requirements

• Prior serving and/or restaurant experience in the hospitality industry preferred.
• Working knowledge of dining etiquette.
• Knowledge of proper food service sanitation techniques.
• Personable and outgoing demeanor.

Skills

• Customer Focused: Dedicated to meeting and exceeding customer needs by establishing effective relationships and gaining trust.
• Strong Communication Skills: Clearly and accurately conveys information verbally and in writing to engage and inform the audience.
• Patience: Takes time to understand people and processes before making judgments; tolerant and sensitive in interactions.
• Detail Oriented: Pays attention to small details and values gathering all relevant information before making decisions.

Physical Requirements

• Constant use of manual dexterity, auditory and visual skills, and gross motor skills.
• Frequent use of bi-manual dexterity and fine motor skills.
• Ability to follow written and oral instructions and procedures.
• Ability to reach, bend, twist, squat, kneel, push, and pull.
• Ability to lift and carry up to 50 pounds.
• Ability to perform repetitive movements, including simple grasping, pushing, pulling, and fine manipulation.
• Occasional sitting, with constant walking and standing.