Server, Full Time
Brief Summary of Job
Responsible for proper setting of tables; taking, retrieving and serving food orders and alcoholic/non-alcoholic beverages to guest tables; and totals bills and accepts payment. Maintain cleanliness and condition of the work areas and equipment.
Essential Functions and Responsibilities
- Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to guests.
- Communicate effectively with guests and fellow team members.
- Aid in meal set-up and set or pre-set tables in dining room as assigned.
- Courteously wait on guests, make recommendations, up sell.
- Take orders for food/meals and beverages.
- Professionally serve food and beverages, check-in with and monitor guests’ experience throughout their visit to ensure guest satisfaction.
- Observe guests to fulfill any additional requests and to perceive when meal has been completed.
- May assist in keeping supplies stocked at work station.
- Assist with cleaning dining area. Wipe down and reset the table for the next guests.
- Total bill and accept payment.
- Assist bussers in routine service when necessary.
- Report any missing/found articles, or damage to the Housekeeping Supervisor.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
- Perform other duties as assigned, requested or deemed necessary by management.
Requirements
- One (1) year experience as a server is required.
- High school or equivalent education.
- Ability to operate a computerized point of sale system.
- TB clearance card required.
Skills/Abilities/Other Requirements
- Must be able to communicate in English with guests, management and team members to their understanding.
- Ability to compute basic mathematical calculations.
- Ability to prioritize, organize and make good judgments.
- Dependable.
Comprehensive Employment Package
Varies By Position And May Include Pay, Healthcare & Financial Security Competitive Pay Retirement Plans: Attractive pension and 401k programs featuring employer match options. Medical Insurance: Choice of packages via UHA or Kaiser Medical. Dental Insurance: Dental coverage option provided through HDS. Paid Insurance: Free Life Insurance and Temporary Disability Insurance (TDI) fully covered. Reward & Recognition: Programs honoring performance with incentives and awards. Commute & Out-of-Pocket Savings Transit Access: Direct front-door access to fare-free Hele-On Bus route. Free Parking: On-site hotel employee parking lot access during every shift worked. EV Charging: Free access to on-property electric vehicle charging docks while working. Uniform & Apparel Care: Free on-property uniform laundering for all staff. Dry cleaning allowances for non-uniform roles.
Food & Lifestyle Discounts
- Daily Shift Meals: Free hot meal during every shift, curated by the Culinary ʻŌhana.
- Global Dining: 20% discount on food, beverages, and room service at properties worldwide.
- On-Property Savings: Employee discounts across on-site retail shops and spa services.