Server - FT

About the role

The Server role at MBK Senior Living is a key position that impacts the dining experience of residents, family members, and guests. This role requires exceptional dining service, adherence to dietary needs, and a positive, professional demeanor.

Responsibilities

• Deliver exceptional dining service by taking accurate food orders and serving appetizing meals to residents, family members, and guests.
• Uphold a high standard of table etiquette by serving from the left, clearing dishes between courses, and resetting tables for subsequent service.
• Engage with residents in a friendly and courteous manner, assisting with their meal and menu selections, and attending to their dining needs.
• Track resident meal attendance and communicate with the designated team members for a safety check on absent residents.
• Create a welcoming atmosphere by ensuring all residents are properly and promptly greeted and seated, with special attention given to integrating new residents.
• Deliver meals to and retrieve trays from residents’ rooms after meal service, as required, for those who opt for room service.
• Ensure a clean, sanitary dining area, including tables, chairs, and serving stations, and fully comply with all food safety handling and service protocols.
• Clean the dining area, set up and reset tables, return dishes to the kitchen, fold napkins, and maintain and restock dining supplies, ensuring proper storage and inventory of food and condiments.
• Aid in community marketing efforts through positive interactions, dress, and behavior by following all grooming and dress standards.
• Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience.
• Promptly report any safety or equipment issues to the Supervisor.
• Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
• Understand and comply with Federal, State, and local regulations, and company policies and procedures concerning the department.
• Perform other duties as assigned or directed by Lead, Supervisor, Director of Dining Services, or designee.

Requirements

• High school diploma or equivalent (GED), highly preferred.
• Exposure to restaurant operations or the ability to learn.
• Must be 18 years or older or have a proper work permit and authorization documentation.
• Complete required Background clearances, health screening, and provide negative TB test results within 7 days of employment (must be within the last 6 months).
• Basic counting skills as required by the position (tracking meals/residents, etc.).
• Excellent communication skills, including the ability to speak, write, understand, and read English.
• Ability to operate standard serving equipment (salad bar/heating cart, trays, etc.).
• Ability to lift and carry up to 50 pounds, and push up to 250 pounds, as necessary.

Qualifications

• Must be able to always deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
• Must meet and maintain all state-specific regulatory requirements, such as Food Handler Certification.

Skills

• Exceptional customer service skills.
• Attention to detail.
• Ability to multitask and prioritize tasks.
• Strong organizational and time management skills.
• Positive attitude and ability to work in a team environment.

Benefits

Full-time benefits include a rich benefits package including Medical, Dental, Vision, and 401(k) matching up to 4%. Additional benefits include childcare and eldercare assistance, flexible spending accounts, and team member discounts on health and wellness resources.

Pay

Salary is determined by experience and qualifications, with a competitive starting rate based on the job description.

Schedule

Variable hours, typically Thursday - Monday, with weekend availability required.

Benefits

Full-time Benefits Include Rich benefits package including Medical, Dental, Vision and 401k matching up to 4% Childcare and eldercare assistance Flexible spending accounts

Pay

Salary is determined by experience and qualifications, with a competitive starting rate based on the job description.

Schedule

Variable hours, typically Thursday - Monday, with weekend availability required.

Qualifications

• High school diploma or equivalent (GED), highly preferred.
• Exposure to restaurant operations or the ability to learn.
• Must be 18 years or older or have a proper work permit and authorization documentation.
• Complete required Background clearances, health screening, and provide negative TB test results within 7 days of employment (must be within the last 6 months).
• Basic counting skills as required by the position (tracking meals/residents, etc.).
• Excellent communication skills, including the ability to speak, write, understand, and read English.
• Ability to operate standard serving equipment (salad bar/heating cart, trays, etc.).
• Ability to lift and carry up to 50 pounds, and push up to 250 pounds, as necessary.

Skills

• Exceptional customer service skills.
• Attention to detail.
• Ability to multitask and prioritize tasks.
• Strong organizational and time management skills.
• Positive attitude and ability to work in a team environment.

Company Information

MBK Senior Living is a company that has been in operation for over 30 years, currently owning and operating 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. The company is also recognized as a "Great Place to Work" by the Great Place to Work Institute since 2017. MBK Senior Living is committed to providing a positive work environment and supporting both team members and residents.

Equal Opportunity Employer

MBK Senior Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason.