Server, Food & Beverage

About the role

The Server position at Trilogy Lake Norman is part-time, with a pay range of $7.25 per hour plus tips. The position is located in Huntersville, North Carolina, near Charlotte.

Responsibilities

• Greet and serve guests in an energetic and friendly manner.
• Create a welcoming atmosphere and provide excellent hospitality by having a working knowledge of the resort facility and dining area.
• Relay food and beverage orders to the kitchen and bartender.
• Serve food and beverages and clear tables following service etiquette and facility procedures.
• Connect with guests at assigned tables throughout the dining experience to assure all guest needs are met and excellent service is provided.
• Work as a team, following direction from the Lead Server or Food & Beverage Manager.
• Notice and report potential safety issues or customer concerns to a supervisor.
• Check identification to assure customers are the legal age to purchase alcohol.
• Handle cash and card transactions, ensuring charges are accurate and returning correct change to guests.

Qualifications

• A high school diploma or equivalent is preferred.
• One to three months’ related server experience is preferred.
• Must meet the state and federal minimum age requirement for serving alcohol.
• Must have a current Food Handlers Card and TIPS® Certification (Training for Intervention Procedures).
• Ability to understand and implement BSRG dining standards.
• Ability to add, subtract, multiply and divide; must be able to calculate discounts, and percentages.
• Ability to maintain a positive attitude and contribute to a productive and friendly work environment.
• Ability to read and comprehend simple instructions, short correspondence, and memorandums.
• Ability to speak effectively and present information to guests and team members.
• Must be able to pay attention to details and be comfortable working in a fast-paced environment where continuous improvement is expected.

Benefits

• New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment.
• Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.
• Full-Time team members are eligible for 7 paid holidays annually.
• Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines.
• All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

Pay

$7.25 per hour + tips

Schedule

This position requires a flexible schedule to include evenings and weekends.