Server - Five Thirty Lounge
White Lodging · Knoxville, TN · 1 wk ago
On-siteManagementOther
About the role
Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving a better balance while pursuing your passion in the food and beverage industry!
Responsibilities
- Provide high-quality food and beverage service to all guests — creating personal connections through friendly conversation, intuitive menu suggestions, and a warm, engaging dining atmosphere
- Complete all necessary setup, side work, and closing duties to ensure smooth restaurant and food and beverage operations every shift
- Maintain expert knowledge of all menu items, ingredients, preparation methods, and garnishes — accurately and confidently answering guest questions about food and drink selections
- Ensure consistent guest satisfaction with food quality, beverage presentation, and overall dining experience from the first course to the final check
- Promote teamwork and contribute to a friendly, safe, and professional hotel restaurant work environment
- Accurately process all payment methods — cash, card, and digital — and complete end-of-shift paperwork and reconciliation
- Maintain a neat, professional personal appearance as a brand ambassador for the hotel and restaurant
- Anticipate guest needs and deliver exemplary hospitality that keeps guests coming back
- Perform other duties as assigned
Requirements
- Previous server, restaurant, or food and beverage customer service experience preferred — not required; we will train the right candidate
- An outgoing, social personality with a genuine passion for delivering exceptional guest service in a hotel restaurant or dining environment
- Excellent communication and active listening skills — you read the table and respond to guest needs before they have to ask
- A positive, can-do attitude and strong team-player mindset — you thrive in a high-volume, fast-paced hotel food and beverage environment
- Physical ability to stand and move at a fast pace for extended periods; flexibility to work weekends and holidays as business needs require
Qualifications
- High school diploma or equivalent
- Valid driver’s license (if applicable)
Skills
- Customer service skills
- Communication skills
- Teamwork skills
- Time management skills
- Physical stamina
Benefits
- DailyPay — get paid when you need it
- Advanced scheduling with easy shift swapping via our app
- Unlimited employee referral bonuses
- 401(k) with company match
- Paid time off (PTO) with rollover
- Complimentary wellness tools
- Ledership development & tuition reimbursement
- Discounts on hotel rooms, dining, and travel
- Growth opportunities across multiple hotel properties in your market
- Employee Assistance Program (EAP)
Pay
DailyPay — get paid when you need it
Schedule
Advanced scheduling with easy shift swapping via our app