Jobs · Management · Tennessee

Server - Five Thirty Lounge

White Lodging · Knoxville, TN · 1 wk ago
On-siteManagementOther

About the role

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving a better balance while pursuing your passion in the food and beverage industry!

Responsibilities

  • Provide high-quality food and beverage service to all guests — creating personal connections through friendly conversation, intuitive menu suggestions, and a warm, engaging dining atmosphere
  • Complete all necessary setup, side work, and closing duties to ensure smooth restaurant and food and beverage operations every shift
  • Maintain expert knowledge of all menu items, ingredients, preparation methods, and garnishes — accurately and confidently answering guest questions about food and drink selections
  • Ensure consistent guest satisfaction with food quality, beverage presentation, and overall dining experience from the first course to the final check
  • Promote teamwork and contribute to a friendly, safe, and professional hotel restaurant work environment
  • Accurately process all payment methods — cash, card, and digital — and complete end-of-shift paperwork and reconciliation
  • Maintain a neat, professional personal appearance as a brand ambassador for the hotel and restaurant
  • Anticipate guest needs and deliver exemplary hospitality that keeps guests coming back
  • Perform other duties as assigned

Requirements

  • Previous server, restaurant, or food and beverage customer service experience preferred — not required; we will train the right candidate
  • An outgoing, social personality with a genuine passion for delivering exceptional guest service in a hotel restaurant or dining environment
  • Excellent communication and active listening skills — you read the table and respond to guest needs before they have to ask
  • A positive, can-do attitude and strong team-player mindset — you thrive in a high-volume, fast-paced hotel food and beverage environment
  • Physical ability to stand and move at a fast pace for extended periods; flexibility to work weekends and holidays as business needs require

Qualifications

  • High school diploma or equivalent
  • Valid driver’s license (if applicable)

Skills

  • Customer service skills
  • Communication skills
  • Teamwork skills
  • Time management skills
  • Physical stamina

Benefits

  • DailyPay — get paid when you need it
  • Advanced scheduling with easy shift swapping via our app
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Ledership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market
  • Employee Assistance Program (EAP)

Pay

DailyPay — get paid when you need it

Schedule

Advanced scheduling with easy shift swapping via our app

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