Server - Fine Dining - Orchid Room

About the role

Pier Sixty-Six Resort, a 32‑acre waterfront enclave in Fort Lauderdale, features 325 guest rooms, suites and villas, 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, a waterfront promenade with retail and dining, and a famed superyacht marina. The resort seeks a Fine Dining Server for the Orchid Room to greet patrons, take orders, serve food and beverages, and ensure member satisfaction while supporting the new high‑end brunch all‑day concept on the lobby level. Reporting to the Orchid Room General Manager, the server will deliver personalized service in a dynamic, high‑volume environment, turning interactions into moments of magic.

Responsibilities

• Able to explain ingredients, preparation techniques and available substitutions
• Knowing of and able to talk to customers about daily specials
• Be detail oriented
• Provide meal recommendations and wine pairing suggestions
• Thorough knowledge of FORBES standards
• Serve food courses and alcoholic beverages to guests
• Set tables according to service standards
• Answer questions on menu selections to guests
• Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
• Record transaction in InfoGenesis system at time of order
• Check in with guests to exceed guest satisfaction with each food course and/or beverages
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Complete closing duties, including restocking items, turning off lights and fire pit, looking all doors etc.
• Present physical and accurate check – 2 copies to guests and process payments
• Ensure uniform and personal appearance are clean and professional
• Welcome and acknowledge all guests according to company and five-star standards
• Run food and bus tables when you find extra time
• Anticipate and address guests service needs
• Speak with others using clear and professional language
• Develop and maintain positive working relationships with others and support your team to reach common goals
• Ensure adherence to quality expectations and standards
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
• Thank guests with genuine appreciation
• Perform other reasonable job duties as requested by Supervisors
• Adhere to departmental policies and procedures
• Effectively communicate with peers, management, line, and front-of-the-house employees
• Practice effective listening: (seek to understand)
• Perform related duties as required
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Subscribe to proper grooming, dress and uniform standards as set forth by Company policy
• Be courteous to all guests and coworkers
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member Handbook
• Be familiar with all Resort services/features and local attractions/activities to respond to guest inquiries accurately
• Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware, and garnishes at Pier Sixty-Six

Qual