Server - East Town Kitchen + Bar

About White Lodging

White Lodging is a hospitality company developing and operating award‑winning, premium‑brand hotels, rooftop bars, and restaurants in top U.S. cities. The company believes hospitality, like life, is about how you make people feel. With a growing portfolio of premium brands across the country’s best markets, White Lodging offers a dynamic environment where talent thrives and careers are built.

About the Role

We are hiring a Part‑Time Server to join the team at East Town Kitchen + Bar—one of Milwaukee’s favorite downtown dining destinations located inside the Marriott Milwaukee. Known for elevated comfort food, an approachable vibe, and one of the best whiskey lists around, East Town Kitchen + Bar is the perfect place to build a serving career. Whether you’re an experienced server, a restaurant professional seeking better benefits and greater scheduling flexibility, or someone searching for a server job with real growth potential, White Lodging provides advanced scheduling and the flexibility to swap or pick up shifts easily using our app. With multiple hotel properties in each market, there are more opportunities than a single restaurant or bar ever could provide.

What You’ll Do

• Provide high‑quality food and beverage service to all guests—creating personal connections through friendly conversation, intuitive menu suggestions, and a warm, engaging dining atmosphere.
• Complete all necessary setup, side work, and closing duties to ensure smooth restaurant and food‑and‑beverage operations each shift.
• Maintain expert knowledge of all menu items, ingredients, preparation methods, and garnishes—accurately and confidently answering guest questions about food and drink selections.
• Ensure consistent guest satisfaction with food quality, beverage presentation, and overall dining experience from the first course to the final check.
• Promote teamwork and contribute to a friendly, safe, and professional hotel restaurant work environment.
• Accurately process all payment methods—cash, card, and digital—and complete end‑of‑shift paperwork and reconciliation.
• Maintain a neat, professional personal appearance as a brand ambassador for the hotel and restaurant.
• Anticipate guest needs and deliver exemplary hospitality that keeps guests coming back.
• Perform other duties as assigned.

What You’ll Bring

• Previous server, restaurant, or food‑and‑beverage customer service experience preferred—but not required; we will train the right candidate.
• An outgoing, social personality with a genuine passion for delivering exceptional guest service in a hotel restaurant or dining environment.
• Excellent communication and active listening skills—reading the table and responding to guest needs before they have to ask.
• A positive, can‑do attitude and strong team‑player mindset—thriving in a high‑volume, fast‑paced hotel food‑and‑beverage environment.
• Ability to handle high‑volume service and perform consistently under pressure alongside a collaborative restaurant team.
• Physical ability to stand and move at a fast pace for extended periods; flexibility to work weekends and holidays as business needs require.

Benefits

• DailyPay — get paid when you need it
• Advanced scheduling with easy shift swapping via our app
• Unlimited employee referral bonuses
• 401(k) with company match
• Paid time off (PTO) with rollover
• Complimentary wellness tools
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities across multiple hotel properties in your market
• Employee Assistance Program (EAP)

White Lodging is an equal‑opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.