Server | City Cruises Philadelphia
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes Position Summary (maybe About the role). Duties And Responsibilities. Requirements & Qualifications (combined). Physical Requirements (maybe part of Requirements). Work Environment. There's no explicit Benefits, Pay, Schedule. There's mention of "Will be required to be available for work nights, weekends and on all major holidays." That's schedule info. So we could include a Schedule section with that detail. Also maybe "Ability to work flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require." That's schedule. So we can include Schedule.
Benefits: none mentioned. Pay: none. So we omit those.
We need to use for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO etc. Also remove navigation etc.
We need to preserve all substantive information. So include About the role (position summary). Responsibilities (duties). Requirements & Qualifications (maybe combine). Could separate Requirements and Qualifications but they are combined; we could still have a Requirements section and Qualifications? The instruction: use headings for those specific names if content exists. We have content for Requirements & Qualifications combined; we could put under Requirements (or Qualifications). Better to have a single section "Requirements & Qualifications" but heading must be exactly one of the allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to those headings. We have requirements and qualifications; we could split: Requirements (e.g., high school diploma, experience, ability to lift, etc.) and Qualifications (maybe skills like customer service, organization, etc.) But the posting lumps them. We could still put all under Requirements (or Qualifications). But we need to avoid empty headings. Let's decide: Use Requirements for the hard requirements (education, experience, physical ability, age, availability). Use Qualifications for skills (customer service, organization, interpersonal, computer skills, communication). That seems reasonable.
Skills section: we could also include specific skills like "Strong customer service, organization, and interpersonal skills", "Maintain a high level of organization, detailed oriented and meet deadlines", "Handle multiple tasks/projects at one time", "Establish and maintain effective working relationships", "Listen effectively, assess the situation, determine relevant issues, & suggest solutions", "Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites", "Must be able to effectively understand and convey written and verbal information". Those could go under Skills.
Physical Requirements could be part of Requirements or maybe a separate section but not in allowed headings; we could incorporate into Requirements.
Work Environment: not a allowed heading; we could incorporate into About the role or Responsibilities? Probably better to add a paragraph under About the role or Responsibilities? The instruction: only use those headings; we can still have
prose outside headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should not add other headings like Work Environment. We can incorporate its content into a
under About the role or Responsibilities.
Similarly, Physical Requirements can be part of Requirements.
Schedule: we have info about nights, weekends, holidays, flexible schedules. So we can make a Schedule section.
Benefits and Pay: none, omit.
Now we need to preserve all substantive information. Let's extract.
About the role (Position Summary): "The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline."
Also maybe include company overview? The first paragraph about Hornblower Group is background; but is that substantive for the role? It's about the company. Might be considered part of About the role? The instruction: preserve ALL substantive information; do not invent or summarize away detail. The company overview is substantive but not directly about the role. However, the instruction says to reformat a job posting into clean HTML. Likely we should include the company overview as part of About the role? But the heading "About the role" is for role description; but we could still put the company overview there as a paragraph. It's not prohibited. However, they said "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." The company overview is not minor metadata; it's substantive. So we should include it.
Thus About the role section will have multiple paragraphs: company overview and position summary.
Now Responsibilities: list each duty from "Duties And Responsibilities". We'll make
- for each.
Requirements: list items from "Requirements & Qualifications" that are hard requirements: High school diploma or equivalent required. One (1) year experience in high volume restaurant preferred. Will work for extended periods without sitting. Required to lift furniture and other heavy items such as dishes up and down stairs. Must meet minimum state age requirements. Will be required to be available for work nights, weekends and on all major holidays. Also physical requirements: ability to work onboard a moving vessel..., ability to stand and walk..., ability to navigate stairs..., ability to lift... up to 40 pounds..., ability to bend..., ability to respond quickly..., ability to safely work..., ability to visually inspect..., ability to communicate..., successfully complete vessel-specific safety..., ability to work flexible schedules... (though schedule already). Also maybe "Maintain uniform and personal grooming in compliance with appearance standards." appears twice; we can include once.
Qualifications: maybe we treat as skills? But we have a Skills section for skills like customer service, organization, interpersonal, computer skills, communication, etc. Let's extract those: Strong customer service, organization, and interpersonal skills. Maintain a high level of organization, detailed oriented and meet deadlines. Handle multiple tasks/projects at one time. Establish and maintain effective working relationships as required by job responsibility. Listen effectively, assess the situation, determine relevant issues, & suggest solutions. Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites. Must be able to effectively understand and convey written and verbal information to coworkers and guests. Maintain uniform and personal grooming in compliance with appearance standards (already). Also maybe "Ability to work flexible schedules..." but that's schedule.
We'll put those under Skills.
Schedule: "Will be required to be available for work nights, weekends and on all major holidays." and "Ability to work flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require." Combine.
Now we need to ensure we don't include boilerplate: EEO etc. Remove.
Now output HTML fragment.
Structure:
About the role
Company overview paragraph(s).
Position summary paragraph.
Responsibilities
- ...
...
Requirements
- ...
...
Skills
- ...
...
Schedule
- ...
...
We need to ensure no empty sections.
Let's craft the content.
Company overview: "Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada."
That's a long paragraph; we can keep as one .
Position summary: "The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline."
Now Responsibilities list each bullet from Duties And Responsibilities:
- Provide exceptional hospitality to guests and coworkers as prescribed in our service systems, RESPECT.
- Greet guests and serve food and beverages in a timely fashion.
- Accurately take orders and enter them into the point-of-sale system.
- Maintain the cleanliness and safety of all common areas and service stations.
- Participate in the celebration and entertainment experience of the guest.
- Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture.
- Accurately collect payment from guests for on-board purchases.
- Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest.
- Be prepared to begin work at the scheduled time.
- Maintain uniform and personal grooming in compliance with appearance standards.
- Assist with the warm and efficient greeting and seating of guests when they arrive.
- Additional job duties as assigned.
Now Requirements list:
- High school diploma or equivalent required.
- One (1) year experience in high volume restaurant preferred.
- Will work for extended periods without sitting.
- Required to lift furniture and other heavy items such as dishes up and down stairs.
- Must meet minimum state age requirements.
- Strong customer service, organization, and interpersonal skills. (maybe this is skill; but we could keep here? Actually it's a skill; but we already have Skills. Let's move to Skills.)
- Maintain a high level of organization, detailed oriented and meet deadlines. (skill)
- Handle multiple tasks/projects at one time. (skill)
- Establish and maintain effective working relationships as required by job responsibility. (skill)
- Listen effectively, assess the situation, determine relevant issues, & suggest solutions. (skill)
- Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites. (skill)
- Must be able to effectively understand and convey written and verbal information to coworkers and guests. (skill)
- Maintain uniform and personal grooming in compliance with appearance standards. (maybe both requirement and skill; we can keep under Requirements as it's a requirement.)
- Ability to work onboard a moving vessel in varying weather and sea conditions, including maintaining balance and stability while underway.
- Ability to stand and walk for extended periods, frequently throughout a shift.
- Ability to navigate stairs, ladders, narrow passageways, and confined spaces commonly found onboard vessels.
- Ability
- for any list of duties/requirements/benefits. Use
for prose. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO etc. Also remove navigation etc. We need to preserve all substantive information. So include About the role (position summary). Responsibilities (duties). Requirements & Qualifications (maybe combine). Could separate Requirements and Qualifications but they are combined; we could still have a Requirements section and Qualifications? The instruction: use headings for those specific names if content exists. We have content for Requirements & Qualifications combined; we could put under Requirements (or Qualifications). Better to have a single section "Requirements & Qualifications" but heading must be exactly one of the allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to those headings. We have requirements and qualifications; we could split: Requirements (e.g., high school diploma, experience, ability to lift, etc.) and Qualifications (maybe skills like customer service, organization, etc.) But the posting lumps them. We could still put all under Requirements (or Qualifications). But we need to avoid empty headings. Let's decide: Use Requirements for the hard requirements (education, experience, physical ability, age, availability). Use Qualifications for skills (customer service, organization, interpersonal, computer skills, communication). That seems reasonable. Skills section: we could also include specific skills like "Strong customer service, organization, and interpersonal skills", "Maintain a high level of organization, detailed oriented and meet deadlines", "Handle multiple tasks/projects at one time", "Establish and maintain effective working relationships", "Listen effectively, assess the situation, determine relevant issues, & suggest solutions", "Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites", "Must be able to effectively understand and convey written and verbal information". Those could go under Skills. Physical Requirements could be part of Requirements or maybe a separate section but not in allowed headings; we could incorporate into Requirements. Work Environment: not a allowed heading; we could incorporate into About the role or Responsibilities? Probably better to add a paragraph under About the role or Responsibilities? The instruction: only use those headings; we can still have
prose outside headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should not add other headings like Work Environment. We can incorporate its content into a
under About the role or Responsibilities. Similarly, Physical Requirements can be part of Requirements. Schedule: we have info about nights, weekends, holidays, flexible schedules. So we can make a Schedule section. Benefits and Pay: none, omit. Now we need to preserve all substantive information. Let's extract. About the role (Position Summary): "The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline." Also maybe include company overview? The first paragraph about Hornblower Group is background; but is that substantive for the role? It's about the company. Might be considered part of About the role? The instruction: preserve ALL substantive information; do not invent or summarize away detail. The company overview is substantive but not directly about the role. However, the instruction says to reformat a job posting into clean HTML. Likely we should include the company overview as part of About the role? But the heading "About the role" is for role description; but we could still put the company overview there as a paragraph. It's not prohibited. However, they said "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." The company overview is not minor metadata; it's substantive. So we should include it. Thus About the role section will have multiple paragraphs: company overview and position summary. Now Responsibilities: list each duty from "Duties And Responsibilities". We'll make
- for each.
Requirements: list items from "Requirements & Qualifications" that are hard requirements: High school diploma or equivalent required. One (1) year experience in high volume restaurant preferred. Will work for extended periods without sitting. Required to lift furniture and other heavy items such as dishes up and down stairs. Must meet minimum state age requirements. Will be required to be available for work nights, weekends and on all major holidays. Also physical requirements: ability to work onboard a moving vessel..., ability to stand and walk..., ability to navigate stairs..., ability to lift... up to 40 pounds..., ability to bend..., ability to respond quickly..., ability to safely work..., ability to visually inspect..., ability to communicate..., successfully complete vessel-specific safety..., ability to work flexible schedules... (though schedule already). Also maybe "Maintain uniform and personal grooming in compliance with appearance standards." appears twice; we can include once.
Qualifications: maybe we treat as skills? But we have a Skills section for skills like customer service, organization, interpersonal, computer skills, communication, etc. Let's extract those: Strong customer service, organization, and interpersonal skills. Maintain a high level of organization, detailed oriented and meet deadlines. Handle multiple tasks/projects at one time. Establish and maintain effective working relationships as required by job responsibility. Listen effectively, assess the situation, determine relevant issues, & suggest solutions. Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites. Must be able to effectively understand and convey written and verbal information to coworkers and guests. Maintain uniform and personal grooming in compliance with appearance standards (already). Also maybe "Ability to work flexible schedules..." but that's schedule.
We'll put those under Skills.
Schedule: "Will be required to be available for work nights, weekends and on all major holidays." and "Ability to work flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require." Combine.
Now we need to ensure we don't include boilerplate: EEO etc. Remove.
Now output HTML fragment.
Structure:
About the role
Company overview paragraph(s).
Position summary paragraph.
Responsibilities
- ... ...
Requirements
- ... ...
Skills
- ... ...
Schedule
- ... ...
. Position summary: "The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline." Now Responsibilities list each bullet from Duties And Responsibilities: - Provide exceptional hospitality to guests and coworkers as prescribed in our service systems, RESPECT. - Greet guests and serve food and beverages in a timely fashion. - Accurately take orders and enter them into the point-of-sale system. - Maintain the cleanliness and safety of all common areas and service stations. - Participate in the celebration and entertainment experience of the guest. - Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture. - Accurately collect payment from guests for on-board purchases. - Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest. - Be prepared to begin work at the scheduled time. - Maintain uniform and personal grooming in compliance with appearance standards. - Assist with the warm and efficient greeting and seating of guests when they arrive. - Additional job duties as assigned. Now Requirements list: - High school diploma or equivalent required. - One (1) year experience in high volume restaurant preferred. - Will work for extended periods without sitting. - Required to lift furniture and other heavy items such as dishes up and down stairs. - Must meet minimum state age requirements. - Strong customer service, organization, and interpersonal skills. (maybe this is skill; but we could keep here? Actually it's a skill; but we already have Skills. Let's move to Skills.) - Maintain a high level of organization, detailed oriented and meet deadlines. (skill) - Handle multiple tasks/projects at one time. (skill) - Establish and maintain effective working relationships as required by job responsibility. (skill) - Listen effectively, assess the situation, determine relevant issues, & suggest solutions. (skill) - Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites. (skill) - Must be able to effectively understand and convey written and verbal information to coworkers and guests. (skill) - Maintain uniform and personal grooming in compliance with appearance standards. (maybe both requirement and skill; we can keep under Requirements as it's a requirement.) - Ability to work onboard a moving vessel in varying weather and sea conditions, including maintaining balance and stability while underway. - Ability to stand and walk for extended periods, frequently throughout a shift. - Ability to navigate stairs, ladders, narrow passageways, and confined spaces commonly found onboard vessels. - Ability
- for each.
Requirements: list items from "Requirements & Qualifications" that are hard requirements: High school diploma or equivalent required. One (1) year experience in high volume restaurant preferred. Will work for extended periods without sitting. Required to lift furniture and other heavy items such as dishes up and down stairs. Must meet minimum state age requirements. Will be required to be available for work nights, weekends and on all major holidays. Also physical requirements: ability to work onboard a moving vessel..., ability to stand and walk..., ability to navigate stairs..., ability to lift... up to 40 pounds..., ability to bend..., ability to respond quickly..., ability to safely work..., ability to visually inspect..., ability to communicate..., successfully complete vessel-specific safety..., ability to work flexible schedules... (though schedule already). Also maybe "Maintain uniform and personal grooming in compliance with appearance standards." appears twice; we can include once.
Qualifications: maybe we treat as skills? But we have a Skills section for skills like customer service, organization, interpersonal, computer skills, communication, etc. Let's extract those: Strong customer service, organization, and interpersonal skills. Maintain a high level of organization, detailed oriented and meet deadlines. Handle multiple tasks/projects at one time. Establish and maintain effective working relationships as required by job responsibility. Listen effectively, assess the situation, determine relevant issues, & suggest solutions. Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites. Must be able to effectively understand and convey written and verbal information to coworkers and guests. Maintain uniform and personal grooming in compliance with appearance standards (already). Also maybe "Ability to work flexible schedules..." but that's schedule.
We'll put those under Skills.
Schedule: "Will be required to be available for work nights, weekends and on all major holidays." and "Ability to work flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require." Combine.
Now we need to ensure we don't include boilerplate: EEO etc. Remove.
Now output HTML fragment.
Structure: