Server (Breakfast)

Job Summary

The Server (Breakfast) position is responsible for providing professional, attentive, and customer-focused service to all guests, ensuring a memorable dining experience from start to finish. By working closely with both the Food & Beverage and Culinary teams, this individual helps ensure service standards consistently exceed guest expectations.

Key Duties & Responsibilities

• Provide courteous and engaging service throughout all guests’ dining experience
• Remain attentive to guest preferences, allergies, and dietary restrictions, providing informed and thoughtful recommendations
• Maintain an up-to-date knowledge of all food and beverage offerings, staying current on daily specials, menu updates, and seasonal changes
• Offer personalized suggestions tailored to guests’ expectations to elevate their dining experience
• Contribute to a service culture centered on guest satisfaction
• Set table settings, ensuring presentation, organization, and cleanliness standards are met
• Keep workstations clean, orderly, and well-stocked
• Uphold strict hygiene and sanitation practices to comply with all health and safety regulations
• Collaborate effectively with front and heart-of-house colleagues to deliver timely and smooth service
• Foster a collaborative team working environment through open communication with and proactive support of colleagues
• Perform additional duties as assigned by the Manager, Restaurant or other members of the Management team

Skills, Experience, & Educational Requirements

• Minimum of 2 years of experience in a similar service role, preferably within a high-standard resort or upscale dining setting
• Prior experience working in a 5-star luxury hotel or resort is highly desirable
• Previous experience with POS systems, such as Micros, is advantageous
• Excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented environment
• Composed under pressure, being able to deliver seamless service in fast-paced, high-demand situations

Benefits

• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property

Physical Requirements

• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
• Frequent bending, twisting, stooping, reaching, and pulling
• Lifting and carrying of loads weighing up to 50 pounds
• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.