Server - Beloit Club

About the role

Take customers’ food and beverage orders
Ensure that all orders are accurate and brought to each table in a timely manner
Suggest appetizers and meals to customers based on the menu and specials
Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience
Confirm orders with the chefs and bartenders whenever a clarification is requested
Assist with setting tables and rearranging tables to accommodate parties
Maintain cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements
Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed
Receive proper payment from guest and ensure accuracy of guest check and method of payment in order to safeguard customer and company
Complete all restocking and cleaning duties by performing opening and closing side work as instructed
Attend all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility
Respect all of your co-workers and managers
Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service
Present a clean and professional appearance at all times
Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests

Responsibilities

• Take customers’ food and beverage orders
• Ensure that all orders are accurate and brought to each table in a timely manner
• Suggest appetizers and meals to customers based on the menu and specials
• Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience
• Confirm orders with the chefs and bartenders whenever a clarification is requested
• Assist with setting tables and rearranging tables to accommodate parties
• Maintain cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements
• Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed
• Receive proper payment from guest and ensure accuracy of guest check and method of payment in order to safeguard customer and company
• Complete all restocking and cleaning duties by performing opening and closing side work as instructed
• Attend all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility
• Respect all of your co-workers and managers
• Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service
• Present a clean and professional appearance at all times
• Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests

Requirements

• One year server experience preferred
• Basic math skills required, must be able to add, subtract, and count change back to customer, legible handwriting, and strong customer service and oral communication skills
• Must be of legal age to serve alcohol

Skills

• MICROS and Square POS Systems

Benefits

• Employee Discounts
• Paid Time Off
• Training & Development Opportunities
• 401K
• Medical Benefits
• 24/7 Online Care
• Pet Insurance

Pay

N/A

Schedule

N/A