Server/Bartender
Wachusett Brewing Company · Manchester, NH · 1 mo ago
ManagementPart-time
Key Responsibilities
- Provide attentive, enthusiastic, and timely service to all guests
- Greet customers warmly and be proactive in creating a welcoming environment
- Answer menu and beer-related questions, make recommendations, and upsell appropriately
- Accurately take and input food and drink orders using the POS system (Toast)
- Deliver food and beverages promptly and ensure orders are correct
- Address and resolve guest concerns with professionalism and empathy
- Mix, garnish, and serve alcoholic and non-alcoholic beverages
- Check guest identification to ensure legal drinking age
- Maintain bar cleanliness, setup, and inventory
- Maintain accurate cash drawer and close out with minimal discrepancies
- Manage section efficiently, taking orders and coordinating with kitchen staff
- Set, reset, and clean tables and dining areas throughout shift
- Run food and assist in expo line operations as needed
- Support hosts, other servers, and kitchen staff to ensure smooth flow of service
- Accurately process payments and maintain organized billing
Required Skills & Qualifications
- Must be at least 21 years of age
- TIPS certification (or ability to obtain upon hire)
- Minimum of 1 year restaurant or hospitality experience preferred (but not required)
- Ability to multitask efficiently in a fast-paced environment
- Familiarity with beer styles, basic mixology, and food pairing concepts
- Proficient with POS systems and basic math
- Strong interpersonal and communication skills
- Dependable, organized, and detail-oriented