Server (Bar)
Kewadin Casinos · Sault Saint Marie, MI · 5 days ago
ManagementFull-time
About the role
The Server, under the direction of the Bartender Lead, is responsible for welcoming and serving guests food and drinks in a courteous, friendly, and timely manner, maintaining a clean and stocked work area, and providing attentive, cheerful, professional customer service to exceed guest expectations.
Responsibilities
- Takes drink and food orders from customers.
- Serves drinks and food to guests.
- Collects money for drinks and food served and balances cash receipts.
- Maintains work area by performing light janitorial work (sweeping, mopping, dusting, cleaning tables and chairs).
- Cleans glasses, utensils, and bar equipment.
- Assists with stocking server stations (napkins, utensils) and retrieving beer and wine.
- Checks identification and confirms customer age.
- Follows all regulations, policies, and procedures related to serving drinks, minors, and intoxicated customers.
- Follows T.I.P.'s guidelines for serving guests.
- Complies with company and departmental policies and procedures.
- Assists with inventory and attends mandatory meetings.
- Performs all other job-related duties as assigned.
Requirements
- High School diploma or equivalent preferred.
- One year of experience serving food or drinks preferred.
- Knowledge of or ability to learn Point of Sale (POS) systems.
- Basic math skills.
- Ability to establish and maintain effective working relationships with supervisory personnel, coworkers, and the public.
- Effective oral and written communication skills.
- Flexibility to work extended hours, nights, weekends, and holidays as needed.
- Ability to make precisely coordinated finger movements.
- T.I.P.'s Certification required within the first 3 months of hire (training provided).
- Must maintain confidentiality.
- Native American preferred.
Physical Requirements
- Medium-duty position with lifting up to 50 pounds maximum and frequent lifting/carrying up to 25 pounds.
- Constant standing, walking, reaching, and manual handling.
- Use of hearing, smell, near/midrange/far vision, depth perception, and field/color vision.
- Frequent bending and carrying.
- Constant exposure to noise, vibration, and air quality.
- Frequent exposure to extreme cold; occasional exposure to weather, heat, and wet/humidity.
- Potential hazards include constant exposure to chemicals, customer contact, equipment, and occasional exposure to moving mechanical parts, electric shock, heights, insecticides/pesticides, and computer use.