Server (Bar) (5) Openings
Kewadin Casinos · Sault Saint Marie, MI · 3 mo ago
ManagementFull-time
About the role
The Server, under the direction of the Bartender Lead, is responsible for welcoming and serving guests food and drinks in a courteous, friendly, and timely manner and for maintaining a clean and stocked work area. The position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations.
Responsibilities
- Takes drink and food orders from customers.
- Serves drinks and food to guests.
- Collections money for drinks and food served to guests.
- Balances cash receipts.
- Maintains work area by performing light janitorial work which includes sweeping, mopping, dusting, and cleaning tables, chairs, and other items within the area.
- Cleans glasses, utensils, and bar equipment.
- Aids with items such as getting beer and wine and stocking server stations with items such as napkins, utensils, etc.
- Checks identification and confirms the age of customers.
- Fulfills all regulations, policies, and procedures related to serving drinks, serving minors, and serving intoxicated customers.
- Fulfills T.I.P.'s guidelines for serving guests.
Additional responsibilities
- Complies with company and departmental policy and procedures.
- Assists with the inventory.
- Attends all mandatory meetings.
- All other job-related duties as assigned.
- Contacts immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, executives, Board of Directors, customers, and outside vendors/service providers.
Requirements
- Education: High School diploma or equivalent preferred.
- Experience: One year of experience serving food or drinks preferred.
- Knowledge, Skills, and Abilities:
- Knowledge of or ability to learn to use the Point of Sales system is required.
- Basic math skills are required.
- Must be able to establish and maintain an effective working relationship with supervisory personnel, coworkers, and the general public.
- Must be able to communicate effectively both orally and in writing.
- Must be able to work extended hours when needed.
- Must be flexible and available to work various shifts, including nights, weekends, and holidays.
- Must have the ability to make precisely coordinated moves of the fingers of one or both hands.
- T.I.P.'s Certification is required within the first 3 months of hire, training will be provided.
- Maintain confidentiality.
- Native American preferred.