Server, Banquets

Live your passion and add your magic at Montage Palmetto Bluff, where our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage Palmetto Bluff is more than a job; it’s a way of life.

About the Role

As a Server, you will ensure food and beverages are served in a professional and timely manner while delivering exceptional guest experiences.

Responsibilities

• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are communicated to the kitchen staff.
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
• Adhere to all cleaning and safety standards.
• Attend daily pre-shift meetings.
• Consistently follow the food & beverage sequence of service with the utmost attention to detail.
• Deliver on guests’ expectations and create WOW moments.
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs.

Requirements

• Passion for spirits, wine, and food.
• Personable and enjoy engaging with guests.
• Open to learning, developing, and growing both personally and professionally.
• Trustworthy with integrity.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to collaborate in a team environment.
• Basic communication skills.
• One year minimum of experience in food and beverage operations (a plus).
• Prior micros or other systems experience (a plus).
• Luxury hotel experience (a plus).

Physical Requirements

• Ability to stand and exercise mobility for extended periods during your scheduled shift.
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift.
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis.

Benefits

• Free meals.
• Free uniforms and cleaning.
• Ongoing community outreach events.
• Hotel discounts.
• Associates’ events throughout the year.
• Healthcare benefits.
• 401k retirement plan with company matching.