Server, Banquet

JOB SUMMARY

The Banquet Server will work part-time with the Food and Beverage team to facilitate group events and banquets. Duties will involve assistance with set up and breakdown, service of food and beverage items, cleaning, and restocking. Each team member ensures that the venue is clean, organized, and ready for the start of functions. They will follow instructions from the Banquet Captain to ensure the quality of food and excellent service throughout their assigned shift.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Able to work in a fast-paced, stressful environment while being calm, collected, and accurate with attention to detail.
• Adheres to all Standard Operating Procedures (SOPs) to include cash and food handling requirements.
• Completes room set up, following the floor plan as well as banquet event order
• Executes table setting, buffet setups, displays, and bars following the banquet event order
• Cleans up and cleans banquet spaces
• Presents and maintains a professional appearance and attitude.
• Works safely with sanitation, efficiency, and guest loyalty in mind.
• Maintains confidentiality and security of relevant information.
• Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
• Multi-task ability and able to complete all tasks with minimal supervision and show a sense of urgency no matter what the business volume.
• Demonstrated ability to communicate effectively. Shows dignity, kindness and respect to guests and Team Members.
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Excellent interpersonal skills and a detail-oriented mindset.
• All internal and external guests must be treated in a manner to ensure complete satisfaction. Always strive to exceed our guests’ expectations
• Ability to work effectively with others
• Ability to work in fast-paced environment
• Willingness to work flexible hours and handle high pressure situations in an interruptive environment
• Available to work when needed, including weekends, holidays, and nights.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent preferred. Previous Food & Beverage or hospitality experience is preferred.
• Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
• Must be able to obtain and maintain applicable licensing

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. The noise level in the work environment is loud. There is smoking in portions of the casino, and therefore the environment may be smoky.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50 lbs. independently and more than 50 lbs. with assistance.