Server

About Us

The Madison Club, nestled in California’s desert paradise, is La Quinta’s most exclusive, private residential community offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with the ambiance of quiet sophistication, intimacy, and understated luxury. Offering a limited number of homes and memberships, The Madison Club provides five-star dining, member events, wellness and fitness amenities, and Discovery’s signature Outdoor Pursuits program.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.

Responsibilities

• Provide exceptional service and communication at all times with members, guests, and team members.
• Greet all guests and members politely and promptly; proactively anticipate needs to enhance experience and demonstrate a sense of urgency for responding to guest needs during all interactions.
• Promptly respond to all guest/member requests.
• Present extensive knowledge of all menu items, ingredients, preparations, and specials; make recommendations based upon preferences, special requests, or allergies.
• Demonstrate a thorough understanding of all cocktails, wine, beer, and beverages, and ability to pair wine to menu items.
• Enter all transactions accordingly into POS system, issue accurate checks, and close sales timely and according to policies and procedures.
• Be attentive to any food allergies.
• Prior to delivery of food, ensure all orders are complete and accurate according to individual specifications.
• Maintain cleanliness and organization of work areas at all times, complete daily stocking, and adhere to food safety standards.
• Keep the appearance of the restaurant consistent throughout the day.
• Ensure daily opening and closing responsibilities are completed accurately and consistent with the department's SOP.
• Conduct inventory of all restaurant items as requested.
• Report any maintenance and/or safety issues promptly to the Restaurant Manager.
• Maintain all equipment and ensure it is properly handled and maintained.
• Ensure the department complies with all government, safety, health, and security standards.
• Perform any other duties as assigned.

Requirements

• High school diploma or equivalent.
• At least one (1) year of previous serving experience in a full-service environment, preferably at a fast-paced, high-end restaurant, club, or resort.
• Knowledge of ServSafe, HACCP, and local food safety standards; possesses or ability to obtain State Food Safety Certificate.
• Robust knowledge of wines and beverages.
• Extraordinary attention to detail, quality, and service.
• Flexibility and ability to pivot to new projects; desire to work in a fast-paced environment.
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills.
• Ability to work flexible work hours/schedule including evenings, weekends, and holidays; long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including working indoors and outdoors in all weather conditions, standing, walking, and moving for periods greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• Competitive pay (estimated hourly rate: $28-$32 based on experience and location).
• Medical, dental, and vision benefits.
• 401k contribution.
• Paid time off and paid holidays.
• Employee meals, referral incentives, and recognition programs.
• Professional development and upward mobility opportunities.
• Work-family culture.