Server

About the role

Under daily supervision of the General Manager, the Waitstaff is responsible for cheerfully greeting customers and serving them in a prompt and cheerful manner, taking orders, making recommendations, delivering food and drinks, and checking on guests periodically. The role also includes maintaining a clean dining and restroom facility.

Responsibilities

• Acknowledge customers with a smile and take food and drink orders, making recommendations as needed.
• Deliver food and drink orders to tables.
• Refill drinks and attend to customers' other needs.
• Pre-bus tables and deliver guest checks.
• Bus tables and fulfill assigned closing duties.

Physical Requirements

• Constant need (66%-100% of time) to stand without support while behind the register or while greeting and serving customers.
• Constant need (66%-100% of time) to walk around the restaurant facility.
• Frequent need (33%-66% of time) to bend/stoop/squat while wiping tables and chairs, grabbing menus and silverware, reaching for register tape, picking up trays, plates, and cups, and reaching for various items throughout the shift.
• Occasional need (1%-33% of time) to push/pull equipment while performing cleaning duties.
• Occasional need (1%-33% of time) to reach above shoulders when accessing items above shoulder level.
• Frequent need (33%-66% of time) to grasp/grip menus, silverware rolls, coin rolls, money, serving plates, trays, glasses, utensils, and cleaning rags.
• Constant need (66%-100% of time) for finger dexterity for tasks such as typing, writing, gripping, cleaning, and operating lights.
• Frequent need (33%-66% of time) to operate a cash register and tea machine.
• Occasional need (1%-33% of time) to lift/carry objects weighing between 10 and 50 pounds, and frequent need (33%-66% of time) to handle objects weighing 10 pounds or less.

Vision Requirements

• Constant need (66%-100% of time) to see details such as tables and tickets.
• Constant need (66%-100% of time) to see beyond arm’s length to observe personnel and customers.

Hearing Requirements

• Constant need (66%-100% of time) to hear customers and other personnel in order to communicate effectively.

Speaking Requirements

• Constant need (66%-100% of time) to speak with customers and other personnel in order to communicate effectively.