Server Assistant - Trevi 5

About the role

This position is responsible for maintaining a neat and orderly dining room and guest service area within the assigned F&B outlet at The Hotel Hershey.

Job Duties

• Greet guests in a professional manner; anticipate and service the guests' needs before requests are necessary.
• Serve beverage and food items with the ability to describe all menu items with detail and preparation methods in order to assist servers.
• Assist with guest service including retrieving food from the kitchen and safely transporting it to guests, as well as removal of items from the guests' table.
• Forward any guest concerns to the applicable wait staff person or supervisor.
• Breakdown, clean and set-up of tables, buffets, and food stations.
• Stock linen, china, silver, and glassware for service ensuring that all are polished and in good condition.
• Ensure that all side work assigned is accomplished in a clean and orderly manner.
• Restock all dining and service areas, ensuring that condiments are amply supplied on the guest table prior to the guests taking their seats.
• Perform other duties as assigned.

Qualifications

• 16 years of age or older
• Minimum of 1 year of related experience - experience in the F&B industry preferred

Knowledge, Skills, and Abilities

• Must display a professional image in compliance with Hershey Entertainment & Resorts guidelines
• Must be able to work independently and be self-motivated to perform all aspects of the job at all times
• Must be friendly, upbeat, work well with other employees, and be able to interact with guests
• Must be able to multitask while prioritizing job tasks and assignments

Job Demands

While performing the duties of this job, the employee is required to:

• Reaching Forward: Frequent (34%-66%)
• Reaching Overhead: Frequent (34%-66%)
• Finger Dexterity: Frequent (34%-66%)
• Hand/Eye Coordination: Frequent (34-66%)
• Stooping: Occasional (
• Bending: Occasional (
• Standing: Constant (>67%)
• Walking: Constant (>67%)
• Lifting: Frequent (34%-66%) – Up to 50 lbs.

Schedule

• Must be able to work at least 16 hours per week.
• This is a union position, and the work schedule will be based on union seniority.
• Candidates must be able to meet schedule requirements, which will most likely require working flexible hours including days, evenings, weekends, and holidays to meet operational demands.

Benefits

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID.